After-sales Coordinator

As the UAE’s leading used car showroom, we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion, we are looking for a dedicated After-sales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.

Key Responsibilities

• Coordinate aftersales support for customers, ensuring their needs are addressed promptly and professionally.
• Manage customer inquiries related to warranties, repairs, and maintenance services.
• Schedule service appointments and follow up with customers to ensure satisfaction.
• Maintain accurate records of customer interactions and aftersales services using our internal software.
• Collaborate with the service team to ensure timely completion of customer requests.
• Resolve customer complaints or escalate them to management as needed.
  
  

Candidate Requirements

✔ Previous experience in After-sales coordination within the automotive industry.

✔ Strong customer service skills, with the ability to handle challenging situations calmly and professionally.

✔ Excellent communication skills, both written and verbal.

✔ Proficiency in using computers and experience with CRM systems.

✔ Strong organizational skills, with the ability to manage multiple tasks effectively.

✔ A proactive and solution-oriented approach to customer service.

What We Offer

• Competitive Salary: 6,000 plus commissions
• Visa sponsorship & basic medical insurance
• 30 days of paid annual leave
• A supportive work environment that values proactive customer service and problem-solving.
  
  

Hiring Process

The selection process includes an initial interview followed by a customer service assessment.

If you’re looking to join a reputable company with a strong presence in the UAE’s used car market, we’d love to hear from you!

Apply today and become part of our growing team.

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