Reporting to the General Manager, you’ll keep the company’s people administration, payroll and corporate compliance running smoothly. You’ll own the employee lifecycle from offer letter to final settlement, prepare payroll inputs for Finance, and make sure licenses and insurance policies never lapse. You’ll be the main link between employees, departments, the General Manager, the Finance team and external service providers.
Employee Onboarding, Tracking & Offboarding
Prepare offer letters for General Manager approval
Coordinate visa applications, medicals, Tawjeeh and renewals with the company’s PRO provider
Enroll new joiners in medical insurance and remove leavers from the policy
Arrange devices, email accounts and system access for new joiners with the IT provider
Coordinate visa cancellations, recover company devices and close system access for leavers
Prepare final settlements, including end-of-service gratuity
Draft employment agreements, contracts, salary adjustment, promotion and termination letters
Issue salary, employment and experience certificates, NOCs and salary transfer letters
Keep gratuity, leave, salary and employee trackers accurate, updating them several times a week
Screen and interview interns each season, prepare intern agreements and NOCs, and process intern payments
Payroll (WPS) & Finance Support
Prepare the monthly pay run and pass payroll inputs to Finance
Process salaries through WPS and issue monthly pay slips
Review payables reports from the Finance team
Set up bank payments for General Manager approval and release
Follow up with the sales team and customers on receivables
Calculate quarterly partner commissions and process payments with Finance
Coordinate documents and portal submissions for an overseas group entity with its corporate service provider
Corporate Compliance & Document Management
Track all renewal dates and start renewals early to avoid lapses
Coordinate renewals of the trade license, establishment card, Hassantuk (Dubai Civil Defense) subscription, and liability, workmen’s compensation and medical insurance policies
Keep company files on OneDrive organised, current and correctly filed
Update shared documents and trackers every two weeks
Handle vendor registrations, keeping bank details, VAT certificates, license copies and other documents up to date on supplier portals
Support the sales team with documentation for new corporate clients
Essential
Bachelor’s degree in Business Administration, Accounting, Finance or a related field
3+ years in an administration, HR administration or finance role, ideally in the UAE
Working knowledge of UAE labour law, visa processes, WPS and end-of-service gratuity rules
Experience with accounting software (Xero preferred) and strong Excel skills
Comfortable using Microsoft 365, including OneDrive and Outlook
Excellent written and spoken English
A high level of confidentiality and attention to detail
Advantageous
Arabic language skills
You’ll thrive in this role if you have:
Strong interpersonal skills: you build trust with employees, handle sensitive matters such as salaries and settlements with discretion, and communicate clearly with management, Finance and external providers
Solid accounting and finance knowledge: you understand payroll, gratuity and final settlement calculations, reconciliations and basic bookkeeping
Excellent organisational skills: you juggle many recurring deadlines, keep trackers accurate and follow up until every task is closed
A varied, hands-on role with a well-known Dubai leisure attraction
Direct reporting line to the General Manager
Broad exposure across HR administration, payroll, finance and compliance
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