Administrative Support

CMS

At ZOLL, were passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in peoples lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions Offers a Unique Portfolio Of Novel Technologies Designed To Deliver Better Insights And Better Outcomes. On Any Given Day, Clinicians Utilize These ZOLL Products For Tens Of Thousands Of Cardiac Patients Around The World

• LifeVest, the worlds first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.
  
  

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburghs Manufacturer of the Year, one of Western PAs Healthiest Employers, and even one of Pittsburghs Coolest Offices. But its our unique opportunity to impact peoples lives that makes ZOLL the ideal place to build your career.

Job Type

Hybrid

Job Summary

• Manages all Patients/Hospitals/Physicians related processes and documents
• Manages/supervises the logistic shippings & returns of the LifeVest spares and sets
• Creates/maintains relationships with the Hospitals to support with specific needs or information: shipping documents, manuals, declarations, patients activations/dismissions, schedules, etc…
• Supports the Sales Team
• Interacts with Invoicing and Orders/Credit Collection Team
• Interacts with the Tech Support Team
• Interacts with ZOLL EMEA colleagues and German central warehouse
  
  

Essential Functions

• Patients records input into ERP
• Shipping document issuing
• Purchase Orders intake
• Inventory check on the national territory
• Inventory management: allocate medical device components
• Courier shipping management: check / order / monitor / ship / track medical device components
• Coordination and management of returning shipments; support on top urgent shipments
• Regular reporting, analyses and forecasting (ex. monthly reports on total number of shipments / returns / top urgent deliveries / open complaints / new LifeVest sets orders vs number of fittings, etc..)
• Quality Management – check and replacement of expiring items / damaged items
• Interaction with the German warehouse
• Communication with logistics partners
  
  

Required/Preferred Education And Experience

• Less than 1 year Previous admin/intern experience preferred
  
  

Knowledge, Skills And Abilities

• Good working knowledge of MS Office, especially Excel and confident with ERP systems
• Organized, precise, respectful, friendly, team oriented with well-developed interpersonal skills both internally with co-workers and externally with customers and business partners
• Goal-oriented thinking with a strong hands-on mentality and persistent approach
  
  

Preferred Languages

• Italian - Expert
• English - Advanced
  
  

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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