Head of Admin Operations

Job Title: Head of Admin operations

Role Purpose

Lead and oversee all administrative functions with a strong focus on facilities management, fit-out projects, and corporate services. Ensure seamless operations across office spaces, retail environments, and large-scale projects while driving cost efficiency, compliance, and operational excellence.

Key Responsibilities

• Facilities & Property Management
• Manage end-to-end facilities operations across offices, retail spaces, warehouses, and accommodations.
• Ensure compliance with health, safety, and regulatory standards.
• Implement preventive maintenance and sustainability initiatives.
• Fit-Out & Project Management
• Plan, design, and execute fit-out and refurbishment projects for offices and retail spaces.
• Oversee contractors, consultants, and vendors to ensure timely delivery within budget and quality standards.
• Prepare project scope, timelines, and cost estimates; monitor progress and mitigate risks.
• Administrative Leadership
• Develop and implement administrative policies, SOPs, and governance frameworks.
• Drive cost-saving initiatives through resource optimization and vendor negotiations.
• Manage budgets for facilities, projects, and administrative operations.
• Vendor & Procurement Management
• Establish and maintain strong vendor relationships for facilities and project services.
• Negotiate contracts and service agreements to achieve cost efficiency and quality.
• Ensure compliance with procurement policies and risk management protocols.
• Cross-Functional Collaboration
• Work closely with HR, Finance, and Operations teams to align administrative strategies with business objectives.
• Support organizational change management and process improvement initiatives.

Qualifications & Skills

• Bachelor’s degree in Civil Engineering, Business Administration, or related field.
• 15+ years of experience in administration, facilities management, and project execution.
• Proven track record in fit-out projects, vendor management, budget control and vendor relations.
• Strong leadership, negotiation, and stakeholder management skills.
• Proficiency in MS Office, project management tools, and ERP systems.

• Managing multi-site facilities and large-scale fit-out projects in retail, real estate, or hypermarket environments.
• Exposure to sustainability practices, compliance frameworks, and cost optimization strategies.
• Ability to lead cross-functional teams and deliver projects in fast-paced environments.