Job Description

Banking & Financial Services Consulting

Cognizant’s Banking & Financial Services (BFS) Consulting team is seeking talented consultants with business analysis and digital change delivery experience to work with our ecosystem of clients, alliances, start-ups, and design agencies to deliver the next generation of banking products and experiences. This role provides an opportunity to join a rapidly growing, high energy and entrepreneurial team working with leading Benelux based clients.

About Cognizant Consulting

To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction—all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences—there are digital forces driving change in every part of our clients’ organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game—across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value.

More information? Please visit https://www.cognizant.com/consulting

Role Summary

As a Senior Consultant, you will lead acquisition performance optimization for a co brand credit card program. You will own acquisition metrics, drive data led decision making, and act as a key advisor to client and banking partner stakeholders across product, marketing, risk, and operations.

Key Responsibilities

  • Own and optimize the end to end credit card acquisition funnel, from application start through activation.
  • Lead deep dive analysis of approval/decline drivers, identifying systemic issues and recommending strategic interventions.
  • Partner closely with issuing bank credit, risk, and operations leadership to improve approval outcomes while ensuring regulatory compliance.
  • Shape and influence product and UX enhancements to reduce friction in digital acquisition journeys.
  • Provide strategic insights and recommendations to senior client stakeholders based on acquisition performance trends.
  • Support and influence acquisition strategy for campaigns, growth initiatives, and seasonal demand peaks.
  • Establish and monitor KPIs, ensuring sustained improvements in conversion, approval, and activation rates.
  • Mentor junior team members and provide functional guidance where required.

Key Performance Indicators (KPIs)

  • Sustained improvement in approval and conversion rates
  • Growth in funded and activated card volumes
  • Reduction in acquisition funnel drop offs
  • Stakeholder satisfaction and delivery outcomes

Required Experience & Skills

  • Strong hands-on experience in credit cards acquisition, portfolio, or lifecycle management.
  • Strong hands-on expertise in acquisition funnels, underwriting, and co brand card programs.
  • Proven track record of driving measurable acquisition improvements.
  • Experience working in regulated financial services environments.
  • Strong stakeholder management skills with the ability to influence senior client and bank partners.
  • Advanced analytical, reporting, and problem-solving capabilities.

Mandatory Requirements

  • UAE market experience
  • Fluent English (Arabic preferred)
  • Immediate availability


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.cognizant.com Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting and Business Consulting and Services

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