Account Manager

Are you experienced in sales, with a client centric mentality and looking to join a fast-paced environment? Look no further! We are hiring an Account Manager, based out of Dubai, UAE.

Working at Knowledge E, you’ll collaborate with a highly skilled subject matter specialists to shape the future of the global knowledge economy. 

Being a part of the Knowledge E family means becoming part of something bigger: inspiring positive change in the world while growing in your career. 

The role

This role focuses on maintaining and developing a healthy and productive relationship with providers and clients to achieve the company’s growth objectives.

Some of your duties will include:

• Serve as the lead point of contact for all client account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements 
• Develop trusted advisor relationships with key accounts across multiple touch points
• Collaborate closely with business partners and manage their expectations
• Handle a big portfolio of products/solutions
• Forecast and track key account metrics

You are

A reliable team player with a doer attitude. You are able to communicate clearly and successfully manage internal and external expectations. 



Minimum job qualifications         

• Previous experience in account management
• Strong sales track record
• Exceptional verbal and written communication skills
• Excellent team player
• Ability to handle complex negotiations and tricky situations
• Independent, proactive and problem solver
• Strong analytical skills and ability to see the big picture
• Positive attitude
• Experience in using Salesforce CRM

Desired extras

• Experience of working in academic publishing
• Arabic speaking
• Bachelor’s degree