Account Manager - Middle East And International Projects

Overview

RM plc is a £211m group of businesses, with c. 1,990 employees globally. Established in 1973, RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning.

RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and Education Resources.

RM Resources is a global multi-channel provider with an annual turnover of approximately £120m. It specialises in curriculum and educational resources for schools and nurseries, with a strong presence both in the UK and internationally. We are comprised of multiple brands with our leading identity being TTS. We are a leader in the UK educational resources industry in size, innovation and teaching expertise. We sell 20,000 products, of which 3,500 are our own designed products. We have an ambition to grow our market share in the UK and double our revenue in the international sector.

Responsibilities

The Account Manager supports the business to achieve international educational outcomes and commercial growth; across a broad spectrum from independent schools, large groups/MATs & managing project orders through from start to completion. Responsibilities include understanding the educational and commercial objectives of schools & groups within the region, monitoring commercial targets, driving revenue growth through customer relationships, developing training programs, reporting on achievements, and managing a portfolio of schools and projects. The expectation is that the Account Manager will lead in school relations, being in-market daily & ensuring that TTS is at the forefront of the mind of all key schools & groups. Relationship building is essential, as is the ability to close annual order business deals through strategic thinking & strong account management.

Experience

Main Responsibilities

• Reporting and Portfolio Management: Managing a portfolio of schools, building relationships that can make a difference & closing annual orders for the benefit of TTS.
• Fast & Effective response time to all customers; on hand to support all needs and requirements.
• Strategy Alignment: Understand and meet educational and commercial goals with portfolio of customers.
• Relationship Management: Building and maintaining relationships with key stakeholders across schools, ensuring TTS are the only supplier of choice for them.
• Setting and Monitoring Commercial Targets: Establishing and tracking financial goals in line with educational partnerships.
• Evaluating Impact of Strategies: Assessing the effectiveness of implemented strategies on education and commerce.
  
  

• Successful account management and/or project management experience in the Education sector within the Middle East region
• Experience in achieving financial targets and KPIs in an education-focused business environment.
• Strategic planning and motivational skills.
• Independent learning & working.