Account Executive 16F25

As an Account Executive, you will play a crucial role in managing and growing key customer accounts. Your primary focus will be on building strong relationships with clients and understanding their individual needs and requirements. You will be responsible for crafting strategic account plans, identifying new opportunities for growth and expansion, and ensuring a seamless customer experience. Excellent communication skills and a results-driven mindset are essential as you will work closely with cross-functional teams to deliver high-quality solutions. You will also be an advocate for the client within the company to ensure the highest level of customer satisfaction is achieved. This role demands a proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced environment.

Responsibilities

• Develop and maintain long-term relationships with key customer accounts.
• Create strategic account plans tailored to the customer's business objectives.
• Identify and pursue new business opportunities to drive account growth.
• Serve as the primary point of contact for client queries and issues.
• Coordinate internally with different departments to meet client needs effectively.
• Prepare and present sales reports and forecasts to management.
• Negotiate contract terms and close agreements with potential clients.
• Manage the account's budget and ensuring profitability for the company.
• Conduct account reviews with clients to discuss growth opportunities.
• Stay updated on industry trends to provide insights and recommendations.
• Ensure customer satisfaction through prompt response and problem resolution.
• Monitor and report on the performance of account management strategies.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is required.
• Minimum of 3-5 years experience in account management or sales roles.
• Proven track record of meeting or exceeding sales targets and goals.
• Exceptional communication and presentation skills, both verbal and written.
• Strong problem-solving skills and ability to make data-driven decisions.
• Ability to build and maintain strong and positive client relationships.
• Proficient in CRM software and Microsoft Office Suite applications.