Account Director

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

We’re expanding our presence in the Middle East and are looking for a highly experienced, strategic Account Director based in Dubai. This is a senior individual contributor role for someone who thrives on high-impact, enterprise sales and enjoys taking full ownership of a portfolio of key accounts.

As an Account Director, you will manage a portfolio of enterprise clients ($1B+), drive revenue growth, and oversee the full account lifecycle. You will work closely with internal teams to deliver exceptional results, acting as the primary strategic point of contact for your accounts. This role is perfect for a senior sales professional who thrives on autonomy, strategic problem-solving, and building strong client relationships.

Key Responsibilities:

• Drive Revenue Growth: Manage the full sales cycle for new and existing enterprise accounts, including complex, long-cycle deals.
• Own Your Accounts: Act as the primary strategic lead for your portfolio, managing stakeholders and coordinating internal resources to deliver results.
• Strategic Account Planning: Develop and execute account plans, expand relationships, and identify growth opportunities within your accounts.
• Solution-Oriented Selling: Proactively source new opportunities and creatively solve client challenges with tailored solutions.
• Insights & Reporting: Provide actionable insights, analysis, and recommendations on your accounts to inform business decisions.
• Market Expertise: Stay ahead of industry trends, understand the competitive landscape, and leverage insights to maintain a strategic advantage.
  
  
  

Required Experience & Skills:

• Experience: 10+ years in enterprise sales or account management, ideally in technology, GRC, or related sectors.
• Strategic Thinker: Ability to navigate complex sales cycles and align solutions to client business objectives.
• Relationship Builder: Skilled at engaging and influencing senior stakeholders across multiple levels.
• Autonomous & Self-Driven: Comfortable managing a portfolio independently, making decisions, and driving results.
• Analytical & Insightful: Able to deliver data-driven insights and actionable recommendations.
• Proactive & Outbound: Demonstrated success in sourcing new opportunities and building a strong pipeline.
• Collaborative: Works effectively with internal teams while maintaining accountability for own accounts.
  
  
  

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
  
  
  

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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