Academics Director

Role Description

JOB DESCRIPTION

As the Director of Undergraduate Programs and Registrar, you will play a central role in leading the operational management of undergraduate academic programs, ensuring their smooth and effective delivery. You will oversee faculty scheduling, monitor performance, and provide academic support to maintain high teaching standards. Collaborating closely with institutional leadership, you will help align program goals with strategic priorities. Your role will also involve analyzing student performance data to drive continuous academic improvement and contributing to the development and refinement of academic policies and quality assurance processes. You will also be responsible for managing and mentoring academic support staff, ensuring the team operates efficiently and in alignment with institutional values.

Responsibilities

UG Program Key Responsibilities

Program Operations Management - Ensure seamless delivery of curriculum

• UG Faculty Administration - Manage UG faculty-related tasks including course scheduling, on-boarding, and academic support.
• Strategic Program Development - Contribute to curriculum planning and continuous program development aligned with institutional goals.
• Student Success & Retention – Monitor undergraduate academic progress and student engagement to identify at-risk students early, implement support interventions, and contribute to initiatives that enhance student satisfaction, retention, and overall academic success.
• Data-Driven Performance Analysis - Use student data, program data and faculty data to identify trends and implement strategies for academic improvement across undergraduate programs.
• Policy and Process Development - Contribute to the develop and refinement of academic policies and quality assurance frameworks.
• Team Management and Support - Lead, mentor, and support program managers to foster a collaborative, high-performing team environment. Ensure clear communication, professional development, and alignment with institutional values and goals.
  
  

• Manage course scheduling across UG and PG programs
• Manage student and faculty data and records across all campus programs
  
  

• Attention to Detail – Accuracy in data, scheduling, and documentation.
• Organisational Skills – Ability to manage multiple academic and administrative tasks.
• Communication – Clear and effective communication with faculty, students, and leadership.
• Problem-Solving – Practical solutions to operational challenges.
• Adaptability – Flexibility in responding to evolving academic needs.
• Data Analytics – Ability to interpret and leverage academic and operational data to inform decision-making, improve program outcomes, and support strategic planning.
  
  

• Bachelor’s degree
• Minimum 3 years of experience in higher education administration
  
  

• Master’s degree
• Experience of program management in a higher education setting