Academic Support Officer

Job Description

Canadian University Dubai, CUD, is seeking a highly organized and service oriented Academic Support Officer to provide administrative and secretarial support to the Dean and faculty members within the relevant Faculty.

The successful candidate will contribute to the effective day to day operation of the Faculty by coordinating administrative activities, maintaining accurate academic and departmental records, supporting meetings and correspondence, assisting students and faculty members, and ensuring timely follow up on assigned activities.

Qualifications

• Applicants should hold a university degree, or college diploma.
• Candidates should demonstrate strong administrative capabilities, excellent organizational skills, and the ability to manage confidential and sensitive information with professionalism and discretion.
• Proficiency in Microsoft Word, PowerPoint, and Excel is required.
• Excellent written and verbal communication skills in English are required. Arabic or French language skills are considered an asset.
  
  

Experience Requirements

• Applicants should have a minimum of two years of relevant work experience.
• Previous administrative experience supporting at an executive level is required.
• Experience within an educational environment is required, preferably within the UAE.
• Knowledge and experience of working within a university or higher education environment is considered an advantage.
• Candidates should demonstrate an understanding of the higher education environment and its operations, both locally and internationally.
  
  

Knowledge And Skills

• The successful candidate should demonstrate:
• Strong planning and organizational skills
• The ability to manage multiple priorities effectively
• Good time management skills
• Excellent record keeping and administrative capabilities
• Strong interpersonal, communication, and presentation skills
• A customer focused and service oriented approach
• Commitment to achievement and high quality work
• Flexibility and the ability to adapt to change
• The ability to work effectively under pressure
• Innovation and creativity in approaching administrative responsibilities
• Strong knowledge of Microsoft Office applications, including Word, PowerPoint, and Excel
• Sound technical knowledge of internet technologies
• Excellent written English
• The ability to work both independently and collaboratively within the Academic Affairs team
• A strong commitment to teamwork, including supporting colleagues, sharing ideas and resources, and contributing to Faculty, Department, and University goals and values
  
  

Key Responsibilities

• Provide administrative and secretarial support to the Dean and faculty members within the relevant Faculty.
• Develop and maintain student profiling systems for relevant departments.
• Organize and maintain supervisors’ appointment schedules according to established priorities.
• Analyze information and generate statistical data as requested by the supervisor.
• Assist in preparing correspondence, reports, and confidential materials.
• Maintain accurate paper and electronic filing systems and ensure information can be retrieved efficiently.
• Maintain and organize departmental records.
• Arrange meetings on behalf of supervisors, prepare agendas and supporting materials, assist with presentations, and record meeting minutes.
• Follow up on actions arising from decisions made by supervisors.
• Attend to student requests for meetings with supervisors and provide appropriate administrative assistance.
• Support Human Resources in coordinating interviews for potential candidates.
• Assist with the verification and confirmation of individual faculty teaching loads, courses taught, and course schedules for each semester.
• Develop positive and professional working relationships with colleagues, students, and members of the wider University community.
• Provide administrative assistance to the Faculty, students, University, and wider community as required.
• Perform other related duties and responsibilities as assigned.
  
  

Our Eligible Employees Enjoy Competitive Compensation And Benefits, Including

• Generous annual leave
• Tax free salary
• Housing allowance
• Annual flights
• Professional development opportunities
• Medical health insurance
• In house visa and relocation support services
• Full access to campus facilities
  
  

About Us

Established in 2006, CUD is one of the most promising universities in the Middle East, Africa, and South Asian region, QS Ranked in the top 2% of Universities in the World, the #1 University in Dubai, and 21 st in the Arab Region according to the QS Arab Region Rankings 2025.

Our expanded City Walk campus hosts state-of-the-art amenities with a focus on entrepreneurship, innovation, and creativity. Combining all the essential elements of technology, the avant-garde campus brings a new experience to students, featuring: laboratories, research facilities, media studios, high-tech classrooms, a multipurpose theatre, gymnasium, student centre, plenty of dining and entertainment options, and many more!

With the world’s fastest growing population, Dubai is home to an exciting, diverse, multi-cultural blend of young, dynamic, professionals, all drawn to the Emirate for its unrivalled lifestyle and the outstanding employment prospects.

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