Job Description

Due to our continuous growth and the exciting launch of our brand-new warehouse facility (Jebel Ali Free Zone), we are looking for a traffic coordinator to join our expanding team.


Your role and responsibilities


As our Traffic coordinator, you will oversee daily transport operations, manage exceptions, and drive compliance. Your main focus areas:


  • Free Zone Customs & Compliance: Take ownership of Gate-In / Gate-Out (GI/GO) customs management, ensuring that customs declarations on receipt, duties, and stock-out declarations are fully compliant with Free Zone regulations. Maintain daily contact with customs brokers.
  • Regional Export Coordination: Oversee and optimize complex export processes to countries across the GCC region, ensuring all specific regional documentation and compliance standards are met.
  • Shipment & Document Management: Ensure all shipments are dispatched as planned with the right carriers. Guarantee correct outbound data manifestation, complete transport documentation, and accurate label generation via carrier software.
  • Cost Control & Claims: Request spot quotes for ad-hoc shipments to maximize cost-effectiveness. Register inbound shipments to track landed costs, ensure correct transport invoicing (including credit note management), and recover costs for damaged or delayed goods.
  • Carrier Management & KPIs: Track transport performance and financial figures (OTIF, Linehaul timeliness, etc.). Organize regular operational reviews with key carriers and participate in quarterly Corporate Traffic QBRs.
  • Continuous Improvement: Ensure internal operational work instructions are fully applied, propose optimization suggestions (1WOW), and participate in transport-related projects (e.g., carrier implementation, system changes).
  • Team Leadership: Actively manage, motivate, and support a small team (1–2 traffic/logistics administrators) to ensure a skilled and efficient workforce.


How to succeed / Your profile


  • Proven experience in transport coordination, traffic management, or freight forwarding, preferably within a Free Zone environment.
  • In-depth knowledge of GI/GO customs procedures and export regulations specific to the GCC region.
  • Strong analytical skills with a sharp eye for data quality, KPI monitoring, and transport cost control.
  • A natural problem-solver who thrives in exception management and rapid conflict resolution.
  • Strong interpersonal skills.
  • Excellent communication and negotiation skills in English.


People are at our heart


TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.


About TVH


TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.tvh.com Job Function: Operations Management
Company Industry/
Sector:
Wholesale

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