Technical Sales Manager

Job title – Technical Sales Manager, Dairy - Ingredients Solutions - MENAT (75024)

Location – Dubai, United Arab Emirates

Job model – Hybrid

Dairy products creation is your passion?

Imagine a world where you don’t have to choose between what tastes good, what feels good, and what is good for the planet. At dsm-firmenich we have the recipe to lead a new era in Taste, Texture and Health.

We are very proud to have a big portfolio of ingredients solutions for Dairy products manufacture. Our dairy solutions also enable our customers to remove sugar, fat and salt obtaining good texture, flavour and taste. Importantly, we help to achieve all this in a more sustainable way.

Is it your strength to combine technical solutions with commercial impact? Then be invited to join our dynamic, IMA sales team, shaping industry success and growing your career in a leading global business.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities 

As a Technical Sales Manager, you drive technical solutions in all dairy and dairy alternative projects that optimize formulations and strengthen our ingredients' commercial impact. You are a partner that understands the trends driving consumer preference; and knows how to deliver the qualities needed to help to create differentiated products.

• Analyze customer needs, recommending suitable ingredients, providing technical guidance, and ensuring alignment with both application and commercial requirements.
• Lead and participate in technical customer projects by delivering commercially viable dsm-firmenich solutions and driving innovation through tailored recommendations.
• Oversee product trials at customer sites, assess formulations and processes, while evaluating trial results by analyzing product performance and interpreting data to extract meaningful insights.
• Coordinate technical discussions between customers and internal teams to align on project objectives and deliverables and provide strategic oversight to ensure seamless customer support and business growth.
• Provides appropriate technical training for customers and relevant stakeholders.
• Based on understanding of market and customer trends, and in line with global/regional/segment strategies, identify gaps in current offering and propose ideas for innovation/technology development; ensure successful launch and adoption in the markets of new products.
  
  

We bring

• Collaboration with leading experts in the different dairy application ingredients industry.
• The opportunity to grow a market and shape your own success.
• Freedom to operate independently within your region, making key decisions while owning the results.
• Exposure to a wide variety of dairies in IMA region.
• A key role in driving innovation by providing feedback for new product solutions.
• A dynamic, international environment where you contribute to impactful customer solutions.
  
  

You Bring

• Expertise in dairy technology with 5+ years in technical sales for Dairy and bachelor or master’s degree in food/Dairy Technology (Dairy Technology or Microbiology specialization is a must).
• Deep understanding and experience in the performance of flavors/ingredients in food matrices, as well as knowledge of ingredient functionalities and interactions in formulations.
• A balance of commercial and technical acumen, ensuring that solutions are both scientifically sound and commercially viable.
• Problem-solving mindset, quick on your feet, providing immediate yet stable technical solutions—including running trials and analyzing data to optimize results.
• Confidence in your expertise, combined with the ability to engage with customers and collaborate effectively with different partners.
• A proactive approach to opportunity identification, recognizing new business potential and bringing it to both the technical experts and customers and a customer-centric mindset.
• Ability to travel >50%.
  
  

The application process

Interested in this position? Please apply online by uploading your resume in English via our career portal. Due to privacy regulations, we can only actively interact with applications via our career portal. If you have any questions, please contact Julita Straszak, Talent Acquisition Business Partner (julita.straszak@dsm-firmenich.com).

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.

dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Agency Statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.