Job Description

Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About The Role

As a Senior Officer – Credit Policy & MIS, you will play a critical role in supporting the Retail Credit Risk function by maintaining a strong policy, portfolio monitoring, and control framework across Retail and Business Banking lending products.

You will be responsible for supporting credit policy governance, portfolio analytics, regulatory reporting, provisioning oversight, and management information systems (MIS), while ensuring data integrity, regulatory compliance, and effective risk monitoring across the lending portfolio.

What You'll Be Doing: Credit Policy & Governance

  • Support the drafting, renewal, and maintenance of Retail Credit Policies (RCP), Product Program Guidelines (PPGs), credit circulars, and policy notes.
  • Track policy updates, approvals, implementation requirements, and regulatory changes.
  • Ensure credit criteria, documentation standards, and control requirements are consistently reflected across policy documents.
  • Support policy governance and regulatory compliance activities.

Portfolio Monitoring & Risk Analytics

  • Prepare and validate monthly and quarterly portfolio monitoring reports.
  • Monitor key portfolio indicators including exposures, bookings, delinquency, NPLs, provisions, restructures, and cost of risk.
  • Track portfolio performance against approved thresholds and support escalation of emerging risks.
  • Conduct risk reviews and provide actionable insights to management.

Credit MIS & Data Management

  • Maintain and reconcile portfolio-level and account-level MIS across Retail and Business Banking portfolios.
  • Ensure data accuracy and consistency across Risk, Finance, Collections, Operations, and source systems.
  • Perform data quality reviews, reconciliations, exception monitoring, and control checks.
  • Maintain audit-ready documentation and reporting files.

Provisioning, ECL & Write-Off Oversight

  • Support monthly provisioning and Expected Credit Loss (ECL) activities across retail lending portfolios.
  • Validate provisioning outputs, write-off adjustments, recovery movements, and collateral impact assessments.
  • Coordinate with Finance, Operations, and Collections teams on provisions and portfolio performance.
  • Assist with IFRS 9 staging, SICR, UTP, and related risk management activities.

Collections & Portfolio Performance Reporting

  • Support collections strategy monitoring through analytics and management reporting.
  • Provide reporting on bucket movements, restructures, salary credit behavior, collections performance, and portfolio trends.
  • Contribute to risk oversight and strategy evaluation through reliable MIS and portfolio analysis.

Automation & Process Improvement

  • Support User Acceptance Testing (UAT) for policy rules, scorecards, dashboards, provisioning models, and system enhancements.
  • Prepare business requirements, testing scenarios, issue logs, and implementation evidence.
  • Identify opportunities to automate reporting processes and strengthen controls.
  • Drive efficiency and reporting accuracy through continuous improvement initiatives.

Stakeholder Management & Audit Readiness

  • Collaborate with Risk, Finance, Operations, Collections, Compliance, and other internal stakeholders.
  • Support management reviews, committee reporting, audit requests, and regulatory submissions.
  • Prepare management-ready insights, commentary, and portfolio summaries.
  • Maintain robust documentation, audit trails, controls, and governance records.

What We're Looking For: Education

  • Bachelor's degree in Finance, Accounting, Economics, Business, Statistics, Information Systems, or a related discipline.
  • Professional qualifications in Risk Management, Credit Risk, Banking, Accounting, Analytics, or Data Science are preferred.

Experience

  • Minimum 5 years of experience in Credit Risk MIS, Credit Policy, Portfolio Analytics, Provisioning, Retail Lending Operations, Risk Analytics, or related banking functions.
  • Experience working within Retail Banking, Business Banking, Risk Management, or Credit functions.

Industry Exposure

  • Strong understanding of Retail Credit Risk and Product Program Guidelines.
  • Knowledge of CBUAE regulations, IFRS 9, ECL methodologies, provisioning, collections, write-offs, and consumer protection requirements.
  • Experience supporting portfolio monitoring, governance, and regulatory reporting frameworks.

What's In It For You:

  • Competitive, performance-linked compensation.
  • Medical coverage for you and your family.
  • Comprehensive life insurance.
  • Exposure to enterprise-wide credit risk, policy, and portfolio management activities.
  • Opportunity to work closely with senior stakeholders across Risk, Finance, Compliance, and Business functions.
  • A collaborative environment focused on innovation, governance, and continuous improvement.

Skills:

  • Credit Risk Management: Strong understanding of retail lending, portfolio monitoring, and credit policy frameworks.
  • Data Analytics & MIS: Advanced analytical and reporting capabilities with strong attention to detail.
  • Regulatory Knowledge: Understanding of CBUAE regulations, IFRS 9, ECL, provisioning, and credit governance requirements.
  • Control & Governance: Strong focus on controls, audit readiness, reconciliations, and risk management.
  • Communication Skills: Ability to prepare clear policy documents, business requirements, committee papers, and management reporting.
  • Problem Solving: Ability to identify data inconsistencies, control gaps, and process improvement opportunities.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.rakbank.ae Job Function: Sales
Company Industry/
Sector:
Financial Services

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