The Retail Merchandiser Manager supports in developing analysis, business and merchandising strategies to maximize business opportunities and growth potential in close collaboration with the Retail Merchandising Director, Paris HQ and local Retail teams. The Main objectives is to support the Regional Stores to achieve their sales objectives, ensure that each store has a coherent and unique product offer, and monitor and control the stock equation
Key responsibilities
Market and Métier knowledge
Frequent store visits to acquire product expertise, analyse feedback and identify trends
Monitor sales performance through both quantitative analyses and compiling qualitative feedback
Undertake detailed analyses to understand business opportunities and risks
Build action plans in close collaboration with Retail, Training, Customer Service, Metiers and Europe Region to achieve ambitions
Plan product feedback sessions and metier circles with ambassadors to collect key insights from each store and prepare for the buying sessions
Work closely with Retail Merchandising Director to update sales forecasts
OTB and Buying management
Collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year
Monitor and control reorders in line with budgeted stock levels
Propose a buying strategy and support physical stores in their buying to ensure a coherent offer that will answer to their customers’ needs and enhance the store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties)
Monitor the PSI and replenishment in collaboration with the Planning team, proposing adjustments based on sales per store, assortment planning and retail constraints
Product animation
Support the launch of new products by collaborating with Training team, Visual Merchandiser and Communications to ensure successful launches
Work closely with VM team to optimise products visibility, create coherent VM stores, and highlight products as per business needs
Contribute to the success of Animations and Events by ensuring the product assortment, working with Customer Service to ensure timely delivery, collaborating on VM plans, and providing tools to support the Retail team
Ensure product is managed throughout the region by the appropriate action of transfers and replenishment to optimize sales and stock management
Work with the Training team to support in-store briefings for key products
Métiers & Europe Community partnership
Share, implement and adapt Europe strategy within the subsidiary and bring forward the best practices from the community
Work closely with the Métiers to implement their strategy locally and achieve growth ambitions
Be the key liaison between the Stores and Métiers: share feedback and key information
Profile
5-7 years of Retail Merchandising / Buying experience within a retail environment
Highly analytical with exceptional organisational and presentation skills
Advance knowledge of Microsoft Office, particularly Microsoft Excel
Excellent communication skills, ability to work with Retail teams and liaise with Corporate teams
Detailed in their analyses but synthetic and action-focused when sharing with others
Business and service-oriented, proactive towards tasks and proposing new ideas
Team player, with great interpersonal skills
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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