Quality Coordinator

Job Context:

Emirates Flight Catering (EKFC) maintains a long-standing commitment to delivering high-quality products and services * a dedication that has earned multiple accolades, including the Dubai Quality Award (1996), ISO 9002 Certification (1999), and subsequent upgrades to ISO 9001:2000, along with ISO certifications for the F&B and Le Chocolat divisions in 2003 and 2004.

The Quality Coordinator supports the Senior Quality Manager in ensuring that departmental work procedures are aligned with ISO 9001:2000 standards. The role involves standardizing forms, supervising quality documentation, and overseeing the performance of Quality Controllers, Secretaries, and Clerks. The jobholder ensures all quality-related records, manuals, and flowcharts are accurately maintained and controlled to sustain EKFC*s high-quality standards.

Knowledge, Skills & Minimum Experience

Educational Qualification:

• A-Level or equivalent qualification (mandatory).
• Certification in Quality Management Systems (preferred).

Work Experience:

• Minimum of 5 years* experience in a similar role within an ISO-regulated environment.
• Must have completed all necessary operational and advanced-level training relevant to quality assurance.

Skills:

• Excellent interpersonal and communication skills.
• Strong ability to coordinate effectively with multiple departments and levels of management.
• Analytical mindset with keen attention to detail.
• Proficiency in quality auditing, reporting, and statistical analysis.