Quality Auditor

Date: 28 Oct 2025

Location:

Sri lanka, AE

Company: Information Systems Associates - Sri Lanka (ISSL)

Job Purpose

Builds IT operations audit plan with ISA management Conducts audit reviews as per approved schedules Evaluates and recommends solutions to improve the effectiveness of internal control over systems, tools, and overall operations. Provides guidance and advices to support stakeholder in minimizing risks and protecting the interests of the ISA in line with set measures and adopted policies and procedures.

Key Result Responsibilities

Develops and executes audit plans to cover all ISA operational processes in collaboration with the respective teams to ensure adherence of respective teams to the set measures and adopted standards.

Conducts regular audit reviews, field visits, and investigations non disciplinary as per agreed plan ensuring an end to end tracking of audit findings and closures.

Evaluates the efficiency of internal processes and controls; identifies risks, and irregularities in performance and highlights those to the right parties recommends actions to resolve issues and minimize impact to operations accordingly.

Determines the root causes for findings, recommends unbiased solutions and corrective measures to management.

Drives the implementation of IT operational processes aligned to industry best practices and identified service improvement plans across ISA and Air Arabia Group.

Assists the management in evaluating the policies and procedures and process flow versus adopted standards across Air Arabia group.

Analyzes internal control of operations to improve performance.

Assists management with planning and execution of industry accreditation programs.

Key Result Responsibilities-Continued

Finalizes the audit assignments by gathering needed information, documents, evidences.

Drafts Audit Reports including details on findings, causes, and recommendations for corrective measures to be implemented.

Collaborates with management and senior leadership to improve internal controls and processes.

Tailors project approaches based on areas of key risks. Critically evaluates audit procedures to maximize the value of each audit project.

Conducts interviews with audited parties to brief them on results and corresponding corrective measures.

Follows up on the status of audit reports and recommendations,actions to be taken according to an agreed agenda and action plan.

Ensures audit testing work papers are documented in a consistent and high quality manner while executing project tasks in adherence to established timelines.

Submits follow up reports to the Manager,Head of Governance in due time.

Handles ad hoc non routine audits based when necessary.

Maintains good working relationships with all departments, management and staff ensuring professional independency.

Performs any other additional duties as directed by the line manager.

Qualifications (Academic, Training, Languages)

Bachelor degree in Computer Engineering, Computer Science,Information Technology or equivalent.

Professional certificates such as CISA, CGEIT, ITIL or equivalent are highly desirable for this role.

Very good business writing and reporting skills.

Fluent in English Language.

Work Experience

5 or more years of experience in IT audit in a service industry preferably in Airlines,Aviation.

Relative experience in identifying performance risks and identifying mitigation actions.

Proven skills in analyzing data, identifying pitfalls and recommending suitable solutions.

Cost oriented, possesses good problem solving and decision making skills.

Good exposure on new technologies in the industry.

High attention to details.

Employs technical expertise, and interpersonal relations to interact with senior level, stakeholders and external providers, and to execute initiatives changes that achieves companys objectives.

Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.