About us:
Taurex- Take Charge of your Trading.
Taurex brings a new perspective to trading- your confidence is our benchmark. By fusing low pricing with high- calibre platforms and user-friendly tools, we empower you to take on the trading world!
Vision- To inspire the financial confidence of traders and investors of the world.
Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalized support, and tailored education.
Role purpose:
We are seeking an Arabic-speaking Promotion Manager to lead the promotion of the Company’s approved financial products and services within its licensed activities and applicable UAE Capital Market Authority (CMA) requirements.
Based in Dubai, the successful candidate will combine responsible financial promotion and prospective-client engagement with hands-on Arabic content creation and regional event planning and delivery. The role requires strong financial product knowledge, excellent communication skills, sound judgement, and the ability to deliver high-quality campaigns and events while protecting client interests.
Key responsibilities
Financial promotion and client engagement
- Promote only the Company’s approved financial products and services, within its licensed activities, approved target markets, and applicable regulatory requirements.
- Provide prospective clients with clear, accurate, balanced, and non-misleading information, explaining product features, risks, costs, fees, eligibility requirements, and relevant terms and conditions.
- Collect and document the information required to understand clients’ financial position, investment objectives, knowledge, experience, and risk tolerance, using Company-approved processes.
- Assess clients’ financial capability and willingness to accept the risks associated with the promoted products. Identify clients for whom a product may not be appropriate and refrain from encouraging them to proceed.
- Refer eligible and interested clients through the Company’s approved onboarding or referral process, ensuring accurate records and an effective handover.
- Avoid providing investment advice or personal recommendations unless the Company is separately licensed and authorised to provide financial consultations and the individual is authorised to perform those duties.
- Never guarantee returns, minimise risks, apply undue pressure, or offer unauthorised financial incentives.
Regulatory compliance and governance:
- Obtain Compliance approval before publishing or distributing promotional materials and communications, including Arabic content, presentations, advertisements, social media posts, and event materials.
- Maintain complete and retrievable records of client communications, information collected, assessments, material approvals, and promotional activities in approved systems.
- Escalate potential conflicts of interest, client complaints, suspicious activity, vulnerable-client concerns, and suspected regulatory breaches promptly to Compliance.
- Complete all required regulatory, conduct, product, AML/CFT, sanctions, and data-protection training, together with applicable continuing professional development.
- Provide Compliance and senior management with periodic reports on promotional activities, client assessments, complaints, incidents, and identified risks.
- Coordinate with Compliance before targeting audiences or conducting promotional events outside the UAE to confirm applicable local permissions and restrictions.
- Ensure content and event responsibilities are delivered without compromising the role’s regulatory obligations.
Arabic content creation and localisation
- Develop and maintain an Arabic content calendar aligned with business priorities, approved products, campaigns, and regional events.
- Write, edit, and proofread Arabic content for websites, landing pages, social media, emails, brochures, presentations, video scripts, and educational materials.
- Translate and adapt English content into clear, culturally appropriate Arabic while preserving financial terminology, risk disclosures, and the meaning of approved statements.
- Work with Marketing, Compliance, product specialists, designers, and external agencies to deliver accurate, engaging content consistent with the Company’s brand.
- Coordinate Arabic video and multimedia production, including scripts, subtitles, interviews, and event coverage.
- Monitor content performance and audience feedback, using insights to improve relevance, clarity, and engagement.
Regional event planning and management
- Plan and deliver regional conferences, exhibitions, seminars, webinars, sponsorship activations, and client events.
- Manage the full event lifecycle, including objectives, budgets, timelines, venue selection, registrations, staffing, logistics, delivery, and post-event reporting.
- Source and coordinate venues, event agencies, production suppliers, audiovisual providers, printers, caterers, and other vendors; manage quotations, deliverables, and invoices within approved budgets.
- Oversee booth design and setup, branding, equipment, shipping, travel arrangements, event schedules, and on-site coordination.
- Coordinate speakers and presentations, securing required internal approvals and applicable event permissions before delivery.
- Ensure event lead collection, communications, and follow-up use approved consent, data-handling, and referral processes.
- Evaluate attendance, engagement, qualified referrals, costs, vendor performance, and lessons learned.
Qualifications and experience
- Bachelor’s degree in finance, business, marketing, communications, or a related discipline.
- Typically five or more years of relevant experience in financial services promotion, marketing, or client engagement, including experience in a regulated environment.
- Ability to satisfy and maintain all CMA approval, accreditation, qualification, examination, and fitness and propriety requirements applicable to the position.
- Existing CMA/SCA accreditation for a relevant role is an advantage.
- Strong understanding of financial products, investment risks, client appropriateness assessments, and the boundaries between financial promotion and investment advice.
- Excellent written and spoken Arabic, with demonstrated professional copywriting, editing, and localisation skills; strong professional English.
- Demonstrated experience planning and delivering events in the UAE or wider region, including budgets, vendors, logistics, and on-site execution.
- Familiarity with CRM systems, content management platforms, social media tools, and campaign reporting.
- Strong organisational skills, attention to detail, stakeholder management, and professional judgement.
- Based in Dubai or willing to relocate, with availability for regional travel and occasional evening or weekend events.
Measures of success
- Compliant promotional activity, timely approvals, complete records, and appropriate escalation of issues.
- High-quality client engagement, documented assessments, and eligible referrals through approved processes.
- Accurate and engaging Arabic content delivered to schedule.
- Well-executed events delivered within approved budgets and timelines.
- Reliable reporting and measurable improvements in content, campaign, and event effectiveness.
- Commercial objectives must remain consistent with client interests, appropriate product promotion, and regulatory obligations.