Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
This position is primarily remote, with occasional on-site collaboration required for specific implementations and projects. The work schedule is Monday through Friday, with standard hours, though flexibility isneeded for the hours to accommodate project requirements.
The Project Analyst is responsible for researching, collecting, and analyzing data for the strategic decision-making process in new and existing project developments. A Project Analyst will work closely with both the business and IT to ensure successful client implementations and product releases.
Description
Work with the Director of Strategy and Implementation to identify and execute projects that align with the companys strategic and/or operational objectives. Projects may include but not be limited to new products/services, new systems, or new or revised processes.
Analyze and provide recommendations for improvement by combining client data, subject matter experts, and data analytics tools.
Can act as project liaison, communicating between staff and various managers to ensure timelines.
Work directly with business users to understand business processes, gather & document requirements to implement system changes that meet business need
Assist with evaluating the complexity of project requests to determine the necessary elements and overall prioritization.
May work directly with clients or client solutions teams to ensure a successful onboarding of new accounts and/or projects.
Assist in the coordination testing, training, and implementation of system changes. Participate where appropriate.
Evaluate the complexity of project requests to determine the necessary elements and overall prioritization.
The project analyst must have a keen grasp of operations and business processes.
Required Skills
The project analyst must have a keen grasp of operations and business processes.
Excellent interpersonal skills and able to collaborate with all levels of the organization
Able to take initiative and have a solutions/results mindset
Ability to be a change leader
Ability to work collaboratively across cultures and organizations; strategically focused on continuous improvement.
Ability to effectively work in a fast-paced environment.
Ability to identify tasks critical to keeping customer satisfaction levels in check
Ability to delegate and manage from a high level across multiple departments, clients, and operations teams
Ability to deliver presentations in front of clients and key stakeholders
Ability to manage financial budgeting and forecasting. Understand all levers that can impact profitability
Excellent oral and written communication skills – ability to deliver constructive feedback and inspire employees to deliver positive results
Excellent time management skills
Solid understanding of Word, Excel, and MS Office suite
Assure compliance with all applicable federal and state statutes, including (but not limited to) HIPAA, FMLA, ADA, and OSHA.
Required Experience And Qualifications
Bachelor’s Degree in Business or other related major or equivalent relevant work experience required
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