Operations Coordinator

Position Summary

The Operations and Technical Coordinator is a professional position responsible for coordinating the day-to-day administrative and operational activities of assigned departments within the College of Arts & Letters. This role ensures efficient delivery of services, effective use of resources, and smooth execution of departmental operations in support of faculty, staff, students, and external partners.

The position serves as a central liaison across departmental stakeholders and college functional units to coordinate workflows, manage logistics, and support operational processes. The coordinator evaluates operational needs, recommends process improvements, and implements systems and practices that enhance service delivery and organizational effectiveness.

Technology responsibilities are integrated into the role to support departmental operations, including coordination of audiovisual resources, support for commonly used systems and tools, and facilitation of issue resolution in collaboration with college and university IT partners.

This role requires strong organizational skills, sound judgment, and the ability to manage multiple priorities in a dynamic academic environment.

Key Responsibilities Include

Operations and Administrative Coordination

• Coordinate day-to-day departmental operations and service delivery
• Serve as primary point of contact for faculty, staff, students, and visitors
• Manage scheduling, communications, and documentation processes
• Maintain records, directories, and communication tools
• Support committees, projects, and initiatives
• Develop and maintain office procedures
• Train and oversee student employees
• Serve as liaison across departments
  
  

Events, Resources, and Facilities Coordination

• Coordinate logistics for events, meetings, and programs
• Manage space, equipment, and service needs
• Support travel and reimbursement documentation
• Track expenses and prepare financial documentation
• Coordinate facilities requests and building communications
• Maintain records related to space and equipment
  
  

Process Improvement and Systems Coordination

• Analyze workflows and identify improvements
• Implement tools and systems to improve operations
• Maintain documentation and procedures
• Monitor processes and recommend adjustments
  
  

Technology and Audiovisual Support

• Support use of technology and AV systems
• Provide guidance to users on common tools
• Coordinate issue resolution with IT partners
• Support technology for meetings and events
• Assist with tools that enhance operations
  
  

Minimum Requirements

Knowledge equivalent to that which normally would be acquired through the first two or three years of college, such as an Associate’s degree in a business-related field or in business, administration, higher education administration, communications, or a related field; one to three years of related and progressively more responsible or expansive work experience in performing tasks related to administrative operations, program coordination, office management, or related functions; or an equivalent combination of education and experience.

Desired Qualifications

• Bachelor’s degree or equivalent experience
• Experience coordinating operations or administrative processes
• Ability to manage multiple priorities
• Strong communication skills
• Experience with productivity tools, such as Microsoft Office (Word, Excel, Outlook), Google Workspace, Qualtrics, and platforms that support scheduling, communication, event coordination, and task or project management (e.g., Teams, Zoom, Asana or similar tools).
• Experience in higher education
• Event coordination experience
• Familiarity with university systems
• Experience supporting technology or AV tools
• Experience supervising student employees
• Strong customer service orientation
• Ability to coordinate operations and logistics
• Strong organizational skills
• Ability to analyze and improve processes
• Strong collaboration and communication skills
  
  

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover Letter

Work Hours

STANDARD 8-5

Website

https://CAL.MSU.EDU

Bidding eligibility ends April 21, 2026, 11:55 PM

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