Learning and Development Manager

Company Overview

Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.

Role Overview

This role is responsible for developing, planning, and leading learning and development programmes for all colleagues across the organisation. It focuses on aligning L&D initiatives with organisational needs and business objectives, while also leading performance management, talent management, internship programmes, and academic partnerships.

Key Responsibilities

• Performance Management: Owns and oversees performance review and appraisal processes across the organization. Supports managers in delivering effective evaluations, feedback, and development conversations.
• Talent Management: Designs, implements, and monitors Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs), ensuring consistency, fairness, and measurable outcomes.
• Talent Development: Acts as a coach and trusted advisor to managers and leaders, supporting capability building, succession planning, and talent development initiatives.
• Academic Partnerships: Establishes and maintains relationships with hospitality schools, universities, and training institutions. Represents 7 Management at career fairs, campus events, and industry forums, building long-term talent pipelines.
• L&D Strategy: Develops, plans, and manages learning and development programmes for all colleagues, ensuring alignment with business objectives, brand standards, and organizational culture. Identifies skills gaps and future capability needs.
• Analysis & Insights: Tracks learning effectiveness, participation, and outcomes. Prepares reports and insights for HR leadership to support continuous improvement and strategic decision-making.

Qualifications

• Proven experience in designing, planning, and leading F&B-tailored learning and development programmes.
• Professional experience within luxury hospitality, with GCC exposure an advantage.
• Bachelor’s degree in Human Resources, Learning & Development, or a related field.
• Strong communication, leadership, and interpersonal skills, with a genuine passion for people development.
• Strong organisational and analytical abilities, with excellent attention to detail.
• Fluent in spoken and written English; additional languages are an advantage.