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Head of Customer Experience

Talentmate

United Arab Emirates

11th December 2025

2512-2632-46

Job Description

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions, enhance service models, and embed a data-driven approach to CX improvement.

We are seeking a CX professional with strong digital experience, ideally from FinTech, e-commerce, or technology-led industries. The ideal candidate must be proficient in journey mapping, service design, customer analytics, and continuous improvement. Strong collaboration skills and a user-centric mindset are essential for this role.

Job Details

Role Level:	Director	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	http://www.foreground.ae	Job Function:	Sales
Company Industry/ Sector:	Business Consulting and Services

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