Facilities Supervisor

Who are we?

We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.

We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

Why choose us?

Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.

About The Role

The Facilities Supervisor is responsible for the delivery of all aspects of the facilities management scope of services to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers.

Key Responsibilities

• Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
• Coordinate client performance reviews against agreed outputs on a monthly basis.
• Accountable for the financial performance of site service delivery.
• Ensure that essential site soft and hard services PPM and remedial works are completed.
• Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
• Manage suppliers and service providers supporting site operations.
• Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.
  
  

• A minimum of 7-9 years’ experience in Facilities Management, or a supervisory role within a related service environment.
• Experience in contract management and performance measurement.
• Excellent commercial understanding, including P&L and budget responsibility.
• Strong communication, negotiation and analytical skills
• PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.