E-commerce Specialist

We are seeking a detail-oriented and proactive E-Commerce Specialist to manage and optimize our online store operations. This role focuses on driving sales growth, enhancing the online customer experience, and implementing digital marketing strategies across e-commerce platforms. The ideal candidate combines analytical skills, digital marketing knowledge, and a strong understanding of e-commerce best practices.

Key Responsibilities

• E-Commerce Management:
• Manage and update product listings, content, and promotional materials on e-commerce platforms.
• Ensure accurate product information, pricing, and inventory levels across all online channels.
• Monitor platform performance and implement improvements to enhance the customer experience.
• Digital Marketing & Campaign Support:
• Assist in planning and executing digital marketing campaigns including email marketing, social media, and paid advertising.
• Optimize campaigns to drive traffic, conversions, and sales.
• Collaborate with marketing and creative teams to ensure consistency in messaging and branding.
• Analytics & Reporting:
• Monitor key performance indicators (KPIs) such as traffic, conversion rates, average order value, and revenue.
• Analyze customer behavior, campaign performance, and sales trends to provide actionable insights.
• Prepare reports and recommendations for management to inform strategic decisions.
• Collaboration & Process Improvement:
• Work closely with logistics, product, and customer service teams to ensure seamless operations.
• Support process improvements, automation initiatives, and platform enhancements.
• Stay up-to-date with e-commerce trends, tools, and best practices.
  

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field.
• 2–4 years of experience in e-commerce, online retail, or digital marketing.
• Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and digital marketing tools.
• Strong analytical, organizational, and project management skills.
• Excellent communication and collaboration abilities.
  
  

• Results-driven with a focus on conversions and revenue growth.
• Customer-centric mindset with attention to detail.
• Ability to manage multiple priorities and campaigns simultaneously.
• Knowledge of SEO, UX, and digital marketing strategies.
  
  

• Competitive salary and benefits package.
• Opportunity to contribute to e-commerce growth and digital transformation initiatives.
• Collaborative and innovative work environment.
• Professional development and career advancement opportunities.