Consumer Insights Manager

Job title: Consumer Insights Manager

Location: Dubai, UAE

As Consumer Insight Manager, you will lead and execute consumer insight initiatives to guide fragrance development and innovation, helping increase our winning rate with clients. You will be responsible for delivering high-quality research, actionable insights, and strategic recommendations that influence product development and commercial success. This role offers the opportunity to work across diverse markets and categories, collaborating with internal and external stakeholders to shape the future of fragrance.

Key Responsibilities

• Develop and implement consumer insight plans in collaboration with sales and fragrance development teams.
• Conduct and manage quantitative and qualitative research, including agency briefing, negotiation, and quality control.
• Analyze research data critically using internal tools, linking insights to real-world actions and business impact.
• Coordinate cross-functional collaboration from project initiation to final delivery, including logistics and fieldwork.
• Organize creative workshops and sessions to translate insights into winning briefs and commercial strategies.
• Maintain transparent communication on project status, budget, and timelines with management and stakeholders.
  
  

We Bring

• A dynamic role at the intersection of creativity, data, and strategy in the fragrance industry.
• Opportunities to influence product innovation and client success across diverse markets.
• A collaborative culture with cross-functional teams and global exposure.
• A company committed to sustainability, ethics, and scientific excellence.
• Continuous learning and career development in a purpose-driven organization.
• A chance to work with leading brands and visionary clients in beauty and home categories.
  
  

You Bring

• Bachelor’s degree in Marketing, Business, Psychology, or a chemistry-related field (Master’s preferred).
• 5+ years of experience in market research within FMCG, research agencies, or the fragrance/flavor industry.
• Strong technical knowledge of market research, planning and organizing, and decision-making.
• Excellent analytical and creative thinking skills to interpret data and generate actionable insights.
• Outstanding communication, presentation, and interpersonal skills with diplomacy and high ethical standards.
• Language skills: English required; Arabic and French are a plus.
  
  

About Dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our Application Process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers). For further information, please contact Maria Roman, Talent Acquisition Business Partner (maria.roman@dsm-firmenich.com).

Inclusion, Belonging And Equal Opportunity Statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency Statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

---