Captain

Job Description

Summary-

As a Captain in F&B All Day Dining, you will be responsible for overseeing the dining area, ensuring excellent customer service, and coordinating with the kitchen staff to deliver a memorable dining experience to guests.

Job Responsibility-

• Supervise and coordinate the activities of the dining area, including taking orders, serving food and beverages, and addressing customer inquiries or concerns.
• Ensure that all guests receive prompt, courteous, and efficient service.
• Assist in training and mentoring new staff members to ensure they understand service standards and procedures.
• Work closely with the kitchen staff to ensure smooth coordination between the front and back of house operations.
• Maintain cleanliness and order in the dining area, including tables, chairs, and overall ambiance.
  
  

• Proven experience as a Captain or in a similar supervisory role in the F&B industry.
• Excellent customer service skills with a positive and friendly attitude.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Knowledge of food safety and hygiene standards.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
  
  

• Leadership
• Communication
• Decision-making
• Customer service
• Menu knowledge
• Team management
• Attention to detail
• Food safety and hygiene
• Inventory management
• Conflict resolution