Sales Representative

Job Requisition ID: 175664

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Sales Assistant role is crucial in driving sales and providing exceptional customer service within the IKEA market hall area. This position entails maintaining high standards of cleanliness and organization, engaging positively with customers, and supporting various operational tasks as directed by the shopkeeper. Success in this role will be measured by sales performance, adherence to company policies, and customer feedback. The Sales Assistant must embody IKEA values, work collaboratively with the sales team, and be physically capable of standing and handling stock throughout the day.

What You Will Do:

Sales and Customer Engagement

• Meet or exceed weekly sales targets.
• Greet customers immediately upon entering the store with a smile and positive attitude.
• Provide customers with current relevant information and assistance.
• Create a positive first impression for customers through energetic demeanor and adherence to dress code.
• Represent a positive attitude toward merchandise, the brand, and the company.
• Participate in all market hall inventories.
• Assume and complete other duties as assigned by the shopkeeper.
  
  

Store Operations and Management

• Maintain store standards and cleanliness, ensuring an organized environment.
• Participate in and attend all store meetings and related functions.
• Follow IKEA policies and procedures 100%.
• Contribute to a flexible working environment, cooperating with peers and management.
• Be punctual and adhere to designated work schedules.
• Ensure compliance with safety and operational guidelines.
  
  

Required Skills To Be Successful:

• Excellent customer service skills.
• Ability to meet sales targets consistently.
• Strong teamwork and interpersonal communication abilities.
• Strict adherence to organizational policies and procedures.
  
  

What Qualifies You For The Role:

• High School Degree required.
• Minimum 1 year of retail sales experience.
• Proficient verbal communication skills.
• Physical ability to lift products and stand for a minimum of 8 hours.
• Warm and friendly demeanor with a customer-focused approach.
• Adherence to Al-Futtaim and IKEA values.
  
  

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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