Sales Executive Al-Futtaim Motors Toyota Al Ain

Job Requisition ID: 182129 

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview of the role

Join our high-performing Toyota Sales Team in Al Ain and represent one of the world’s most recognized automotive brands. If you love cars, enjoy connecting with customers, and are motivated by achieving targets, this is your opportunity to accelerate your sales career!

In this role, you’ll turn every customer interaction into an opportunity. You’ll drive vehicle sales, promote finance and insurance solutions, maximize trade-ins and accessories, and build lasting customer relationships. Most importantly, you’ll create an outstanding experience from the first conversation through to vehicle handover and beyond.

What you will do

• Drive Sales: Achieve and exceed sales targets while representing the brand with confidence and professionalism
• Deliver Exceptional Customer Experiences: Build strong customer relationships and consistently achieve CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) objectives
• Build Your Sales Pipeline: Actively prospect for new customers, follow up on leads, and maintain a healthy pipeline to generate more sales opportunities
• Maximize Every Opportunity: Identify customer needs and actively promote relevant finance, insurance, trade-in, accessory, and value-added solutions
• Manage Transactions Accurately: Follow company procedures when handling cash and credit customers to ensure accurate, secure transactions
• Stay Ahead of the Market: Continuously strengthen your knowledge of the automotive industry, product features, market trends, technology, and effective selling techniques

Required skills to be successful

• Minimum 2 years of sales experience, with automotive sales experience being a strong advantage
• Proven ability to upsell, cross-sell, and create value for customers
• Excellent written and verbal communication skills
• Confident negotiation and influencing skills
• Strong customer focus with the drive to achieve and exceed targets

About the team

You’ll join a dynamic, energetic, and target-driven sales team where collaboration and results go hand in hand. Working closely with the Branch Manager, Sales Executives, and Support Staff, you’ll play an active role in driving business performance and creating memorable customer experiences. Expect a fast-moving environment where ambition is encouraged, achievements are celebrated, and every customer presents a new opportunity.

What equips you for the role

• Diploma or Degree preferred, combined with the right passion, drive, and sales mindset
• Minimum 2 years’ experience in a retail sales role
• Strong relationship-building, negotiation, and conflict-resolution skills
• Ability to think quickly, make confident decisions, and perform under pressure
• Valid UAE driver’s license
• Good technical understanding of automobiles and a strong customer-centric approach to selling

Al-Futtaim Automotive is one of the regions leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the regions most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the worlds most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, were shaping the future of mobility, embracing new technologies and creating better experiences for our customers.  At Al-Futtaim Automotive, youll be empowered to turn ambition into action and help move our customers, our business and your career forward.