Manager KYC Know Your Customer

Manager, KYC (Know Your Customer), UAE National – 33552

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centers, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking an ambitious UAE National to join our International Wealth and Premier Banking (IWPB) team in Al Ain . Within IWPB in the UAE, this position plays a critical role in the overall customer portfolio reviews which are driven by Global Anti Money Laundering (AML), Customer Due Diligence (CDD) and Sanctions requirements and local regulations.

In This Role, You Will

• Ensure the team undertakes due diligence/additional reviews to the required quality with full detail achieved on a timely basis to reach a logical conclusion.
• Ensure communications from the team should be effective with discussions on complex queries with Quality Control, Quality Assurance, Compliance team or Relationship Managers (RM)
• Liaise with the Team Heads and Branch Money Laundering and Compliance Managers (BMLCM) on case matters to ensure alignment and consistent skills and knowledge to handle these reviews and profiling.
• Identify opportunities and enhance operational efficiency for continuous process improvement with positive impact on business.
• Conduct relevant training to new hires or existing staff on regular basis. Maintaining the training log.
• Support management to perform control activities for ongoing risk monitoring as well as ad-hoc projects.
• Be proactive & business orientated with ability to prioritize and manage conflicting demands.
• Be able to assess stakeholder needs to improve customer experience and show resilience under pressure and provide best in class solutions.
• Have the ability to work well under pressure with high degree of accuracy.
  
  

To be successful in the role, you should meet the following requirements:

• Strong banking exposure with relevant AML/KYC experience (e.g.: CDD/Sanctions), including background in client portfolio reviews (including client interaction) across various retail client segments.
• Knowledge & experience of KYC / AML regulations. Having a certification in AML/CFT related courses will be an added advantage.
• Capability to quickly learn new things, new jurisdiction policies and guidance, new policy, procedure, and confidence in communication of these.
• Ability to implement risk management policies and procedures.
• Ability to execute at pace with high focus on results, while managing multiple priorities.
• Ability to handle crisis situations and take appropriate / timely decisions.
• Pro-active & business orientated with ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and show resilience under pressure and providing best in class solutions.
• Ability to work well under pressure with high degree of accuracy.
• Experience in risk management field, and proven ability to support the development of business activities while robustly applying risk management disciplines and controls.
• Graduation degree is a must to secure a UAE Visa and/or Work Permit
  
  

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

---