AML Engagement Officer UAE Nationals Only - Al Ain

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Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework, which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed to spot gaps as well as trends so that the team can act. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified, and we can adequately protect our customers from the threat of financial crime.

We are currently seeking an ambitious individual to join our Financial Crime Compliance team, working together with colleagues to define, manage and achieve divisional business targets.

• Role Purpose - AML Engagement Officer - goAML Case Management:
  
  

To Assist The Country MLRO’s In The Management Of Financial Crime (“FC”) Related Regulatory Reporting To The Financial Intelligence Unit (FIU). The Jobholder Will Be Responsible For Activities Including, But Not Limited To, The Below:

• Complete relevant actions emanating from the MLRO recommendations from the internal investigation.
• Accurately perform and prepare the STR/SAR/AIF/AIFT reporting to the UAE FIU via. the GoAML system.
• Maintain and track requests on the relevant trackers,
• Retrieve relevant Know Your Customer (KYC) and transactional information, as required.
• Adhere to the Service Level Agreements (“SLAs”) outlined in relevant procedures.
  
  

Duties & Responsibilities:

• Fulfil the GoAML Case Management reporting accurately as per the relevant procedures and standards, ensuring timely action and response as outlined in relevant Service Level Agreements (“SLAs”).
• Escalate concerns and issues in a timely manner to relevant Country and Regional teams, as appropriate.
• Work closely with relevant stakeholders within the Region and Country Financial Crime teams and other HSBC Functions in relation to the fulfilment and management of the STR/SAR/AIF/AIFT reporting to the UAE FIU via. the GoAML system.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
• Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.
• Take personal responsibility for understanding and agreeing performance expectations.
• Complete mandatory and ongoing trainings required to develop levels of capability and competence needed to be effective in the role. E.g., changes to Policies and Procedures, Service Level Agreements, Regulatory Developments, etc.
• Ensure that data is handled cautiously and in a secure manner, especially given the confidential and sensitive nature of the requests.
• Ensure all relevant procedures are updated as necessary following changes in Policy, Systems and Controls.
• Role Purpose: AML Engagement Officer - Production Order Management
  
  

The jobholder will directly report to the UAE MLRO and assist in the management of the end-to-end internal and external Production Order / Law Enforcement and regulatory requests, from the Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), UAE Financial Intelligence Unit (FIU), and Law Enforcement Authorities (LEAs), for all Onshore HSBC operations in the UAE. The jobholder is also responsible in managing regulatory correspondences with the CBUAE, UAE FIU, SCA, LEA on Production Order enquiries, including Search & Freeze / Search / ECDD / Request for Information (RFI) Notices. The AML Engagement Officer will also assist in the generation of country / regional MI for the consumption of various stakeholders within country and regional senior management or governance committees. The jobholder will also support the team’s compliance with the Records Management and Document Retention Policy.

Duties & Responsibilities:

• Manage the end-to-end process of Production Order Management process in the UAE and ensuring that the PO enquires are timely actioned and responded to back to the authorities in accordance with regulatory requirements and current legislation. Ensure that the internal procedure and external SLA are adhered to, in fulfilments of all requests to the authorities in a timely manner as set out in procedures.
• Manage the UAE FIU / CBUAE PO enquiry Portals.
• Manage the MLRO and UAE AML Compliance central mailbox that receives referrals and escalations from external and internal stakeholders, in relation to Production Order
• Ensure that enquiries from colleagues of other business areas within HBME and other HSBC Group offices are dealt with in a professional, responsive manner, and that appropriate guidance is given.
• Handle the regulatory correspondences with the CBUAE, SCA, UAE FIU and LEA, by reaching out to the various business and support functions in the UAE.
• Ensure that enquiries and notices from UAE FIU, CBUAE, SCA and LEAs in the UAE are dealt with in a professional manner, and that appropriate information is provided.
• Produce regular management information tracking operational statistics on productivity and quality metrics for the UAE.
• Ensure high level of quality in data captured in the Production Order Tracker
• Quality checks all responses uploaded in the CBUAE / UAE FIU Portal before MLRO approval and onward submission to the UAE FIU and CBUAE
• Independently assign or refer to the relevant SMEs the handling of queries or referrals received in the generic mailbox.
• Undertake process control assurance activities on information security in the management of confidential records maintained.
  
  

Knowledge, Skills & Experience:

• This hiring is for multiple AML Engagement officer positions within Compliance function. Successful candidates may be aligned to Case management or Production order management role based on business needs, experience, and interview outcomes. Additional details will be discussed at the time of interview.
• Bachelor’s degree in business management, Finance & Accounting or Engineering disciplines is required.
• 0–1-year experience in Anti-Money Laundering (AML), and Sanctions experience.
• Proven ability to clearly articulate business and regulatory implications of analysis and findings to Financial Compliance Colleagues.
• Ability to perform effectively in an operation’s heavy role, managing high volumes and detailed processes with accuracy and consistency.
• Strong interpersonal skills with the ability to communicate effectively at all levels.
• Ability to work under pressure and within tight timelines.
• Strong verbal and written communication skills.
• Proven team player with an open communication style.
  
  

For further details and application information please visit our careers site, searching under reference number 23547.

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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