Admin Sales Support

Sales Support & Documentation:

• Prepare and format sales quotations, proposals, and draft contracts.
• Process customer purchase orders (POs), invoices, delivery notes, and credit notes.
• Track order statuses and coordinate with logistics or warehouse teams for timely dispatch and delivery.
• Request quotations (RFQs) from suppliers and assist with price comparisons.

Customer & Vendor Communication:

• Answer inbound customer and vendor inquiries via phone and email.
• Assist with customer onboarding, KYC (Know Your Customer) checks, and pre-qualification registrations.
• Handle after-sales queries, follow-up calls, and complaint resolution.

Preferred Qualifications & Skills

• Education: High school diploma required; an associate's or bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Technical Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of CRM systems and ERP/accounting software

Soft Skills:

• Strong written and verbal communication skills.
• High attention to detail and strong organizational/multitasking abilities.
• Customer-centric and proactive problem-solving mindset.