Job Description

We’re growing and expanding our Front of House team with people who are experienced, energetic, and proud of great service.

We’re hiring for two roles

  • Front of House Supervisor
  • Waiter / Waitress

If you’re hospitality-first, calm under pressure, and serious about service details—this is for you.

  • Front of House Supervisor

Role Overview

You’ll lead shifts end-to-end, coach the team, and keep service smooth, fast, and guest-focused.

Key Responsibilities

  • Lead daily shifts: opening, service flow, and closing routines
  • Run the floor: seating, table turns, cleanliness, timing, and guest recovery
  • Coach and guide the team on menu knowledge, service steps, and upselling
  • Handle guest issues professionally and quickly
  • Coordinate with BOH/bar to keep ticket flow and pickup timing consistent
  • Ensure SOPs are followed (hygiene, cash handling, checklists, standards)
  • Maintain grooming, discipline, and a strong service culture on shift

Requirements

  • 3+ years in hospitality/service with supervisor/shift lead experience
  • Strong table service fundamentals and confident guest communication
  • Comfortable with POS and basic end-of-shift checks
  • Strong English (Arabic is a plus)
  • Flexible with weekends and peak hours
  • Waiter / Waitress

Role Overview

You’ll deliver standout table service: warm welcome, accurate ordering, smooth timing, and a clean station—especially during busy periods.

Key Responsibilities

  • Welcome guests, guide them through the menu, and take accurate orders
  • Deliver food/beverages with correct timing and presentation
  • Check back, anticipate needs, and resolve issues early
  • Upsell naturally: best-sellers, add-ons, and pairings (helpful, not pushy)
  • Keep your station clean, organized, and guest-ready at all times
  • Coordinate with BOH/bar for smooth service and correct pickups
  • Follow SOPs, hygiene standards, and grooming requirements

Requirements

  • 1–3+ years waiter/waitress experience in café/restaurant service
  • Hospitality mindset: warm, respectful, and guest-focused
  • Strong English (Arabic is a plus)
  • Fast, organized, calm under pressure, and a team player
  • Flexible with weekends and peak hours

What we value (for both roles)

  • Hospitality > attitude > ego
  • Strong standards, cleanliness, and attention to detail
  • Teamwork, accountability, and reliability
  • A genuine desire to make guests feel looked after

What you’ll get

  • A standards-led environment with training and clear expectations
  • Growth opportunities as we expand
  • Competitive package (based on experience)
  • A professional, respectful team culture

How to apply

Apply with your CV and include:

  • Role you’re applying for (Supervisor or Waiter/Waitress)
  • Current location + notice period
  • Brief summary of your most recent hospitality experience


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://www.joudcoffee.com/ Job Function: Others
Company Industry/
Sector:
Food and Beverage Services

What We Offer


About the Company

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