Job Description

Organization- Park Hyatt Abu Dhabi

Summary

  • To conduct duties in the assigned Place of Work and provide a courteous, creative, efficient and flexible service consistent with Park Hyatt Abu Dhabi Hotel & Villas and Hyatt International Brand Standards Policies & Procedures in order to maximize guest satisfaction.
  • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
  • To have a thorough understanding and knowledge of Food and Beverage items in the menu.
  • Possess the ability to recommend Food & Beverage combinations and upsell alternatives.
  • To ensure that the place of work and surrounding area is kept clean and organized at all times.

Qualifications

An ideal candidate should:

  • Have prior experience within a similar luxury hotel/established restaurant environment.
  • Possesses a friendly, energetic approach and a genuine enthusiasm for hospitality and guest service.
  • Be proficient (fluent) in both English and Russian, with strong communication skills.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: http://www.park.hyatt.com/ Job Function: Management
Company Industry/
Sector:
Other

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