Play a key role to oversee Ports Cluster current and new business opportunities and expand relationships to attract new customers and revenue lines.
Responsibilities
Responsible to identify business development opportunities/solutions for Ports Cluster, create strategies for key topics and clients and improve the commercial performance and results across AD Ports Group businesses.
Liaise with Business Development Strategy team to translate and reflect the latest trends and market insights into implications on commercial strategy.
Oversee the customer journey, ensuring a streamlined experience dealing with all investors, partners or service providers in Ports Cluster.
Provide advise regarding commercial agreement negotiations related to business opportunities aiming to attract the maximum clients.
Direct and translate business & budgets targets into tangible plans and action items.
Establish and maintain strong relationships with various decision makers while expanding relationship with both existing and potential customers and partners.
Drive commercial excellence through standardization of processes and adoption of best practices and systems (including CRM)
Monitor customer insights for continuous improvement of the organization’s processes / procedures.
Prepare and deliver reports representing the commercial performance to AD Ports Group shareholders and other relevant parties.
People Management Responsibilities:
Take ownership of the day-to-day management of the Business Development opportunities across all Abu Dhabi Ports business units.
Manage, coach and develop direct or indirect (dotted line) reports.
Work together with Human Resources on recruitment and organizational restructuring efforts as required.
Identify skill gaps and training requirements for the teams to ensure consistent high performance.
Strategic Responsibilities:
Responsible for budget preparations/monitoring and for establishing strategic marketing plans to achieve corporate objectives for on-going development through our portfolio of ports.
Assist in analyzing Ports volume performance and provide detailed market feedback of strengths, weaknesses, opportunities, risks.
Translate sales strategy into business targets and tangible customer level plans.
Qualifications
Bachelors degree in Business Administration, Economics, Sales, Commercial, or a related field. Masters degree is a plus
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