Vendor Management Consultant

Zurich North America is hiring a Vendor Management Consultant to join our Zurich Resilience Solutions team! This is a remote position and can be located anywhere in the U.S.This person will need to have experience in the Vendor Mangement area including dealing with developing and enforcing vendor Service Level Agreements, our preferred candidate will have experience in RFP or RFI events.

Manages Risk Engineering vendor programs in concert with the vendor management director. Will leverage relationships, knowledge, and existing programs from each entity in the shared service model. This position will plan, evaluate, develop and recommend vendor best practices for service-related metrics, obtain necessary contracts, implement efficient and effective methods of service delivery, negotiate and leverage pricing across Risk Engineering. Is responsible to ensure that programs are reducing loss and expense costs that are aligned with our Global profit initiatives as well as creating more effective vendor to company processes, identifying customer added value services/products and strategic joint alliances with other service providers that create additional customer value for non-core processes. Analyze, interpret and evaluate vendor performance, results and trends, and initiate appropriate recovery plans to improve performance from various vendor programs. Stay abreast of emerging issues that will potentially impact vendor programs and legal compliance with such programs. Monitor the marketplace for program improvements and advancements or investigate new program recommendations.

Key Accountabilities:

• Assists in the negotiation of contracts with vendors.
• Evaluates the reliability of vendors.
• Benchmark industry results versus vendor performance and stay abreast of industry trends and new products/services.
• Possess strong project management core competencies to successfully integrate vendor services and products with Risk Engineering services and procedures.
• Communicate, train and implement new programs effectively across multiple and diverse Risk Engineering segments.
• Ensure vendors comply with contractual Service Level Agreements including report quality, billing accuracy, and timeliness of delivery.
• Collaborate with stakeholders on new technical and operational best practices to optimize efficiency and value of vendor programs.
• Evaluate vendor solutions through disciplined approach via RFI and RFP accepted methodologies
• Business Travel, as required
• Extended Hours during Peak Periods, as required
• Maintain a Valid Drivers License, as required
• Regular Predictable Attendance
  
  

Business Accountabilities:

• Provide expert solutions for key customer(s) with aptitude for products leveraging artificial intelligence and cloud-based services
• Enhance business through consulting with key customers
• Ensures the successful completion of projects by maintaining continuing dialogue with business unit sponsors during implementation of major projects
• Deliver high quality, technical solutions with understanding of task automation, and AI agent implementation
• Diagnose and develop recommendations to solve unique business unit and customer problems, including technological innovations
• Lead complex technical or long-term (over 6 months) business projects to implement new or changed systems, programs or products
• Investigate, recommend and implement leading edge technical solutions when they meet customer needs
  
  

Performance Management Accountabilities:

• Model behaviors that demonstrate commitment to corporate values.
• Provide input into performance management discussions of project team members.
• Coach and provide technical advice and counsel within and outside operating units.
• Provide guidance and support for team members.
• Take action to manage personal development and encourage others to do the same.
  
  

Basic Qualifications:

• Bachelors Degree and 6 or more years of experience in the Vendor Management area OR
• High School Diploma or Equivalent and 8 or more years of experience in the Vendor Management area AND
• Risk Engineering or project management experience
  
  

Preferred Qualifications:

• Certification in Procurement, Vendor Management, or Supply Chain functions
• Demonstrated leadership in managing contract negotiations and managing vendor programs at the category level
  
  

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $87,200.00 - $142,700.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.
  
  

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AE - Remote Work, AM - Arizona Virtual Office, AM - California Virtual Office, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Florida Virtual Office, AM - Georgia Virtual Office, AM - Indiana Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Michigan Virtual Office, AM - Nevada Virtual Office, AM - New Hampshire Virt. Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - North Carolina Virt. Office, AM - Ohio Virtual Office, AM - Pennsylvania Virtual Office, AM - South Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Texas Virtual Office, AM - Washington DC Virt. Office

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag:

---