Temporary Housing Coordinator - Aldar Education

Job Description

Aldar Education is seeking a Temporary Housing Executive to support our schools in Abu Dhabi during the peak summer onboarding period. This is an exciting opportunity for an organised and customer-focused professional to join the highly successful Aldar family of schools and play a key role in supporting the arrival of new employees ahead of the 2026/27 academic year.

The Temporary Housing Executive will support the delivery of employee accommodation services across Aldar Education schools in Abu Dhabi. The role will focus on coordinating staff arrivals, accommodation allocations, check-ins, property inspections, inventory management, employee queries and general housing administration during the busy summer transition period.

Working closely with the Housing Team, People & Culture teams and external suppliers, the Temporary Housing Executive will help ensure a smooth and positive onboarding experience for new and returning employees.

This is a fixed-term position expected to run throughout the summer onboarding period and conclude upon completion of the school's accommodation and employee arrival period.

Responsibilities

Main Duties

• Support the school Operations Team in delivering a high-quality accommodation service for employees during the summer onboarding and offboarding period.
• Manage the end-to-end employee accommodation process, including arrivals, departures, check-ins, check-outs, property handovers, inventory checks and accommodation inspections.
• Act as a key point of contact for employees on housing-related queries, providing a professional, responsive and customer-focused service.
• Coordinate with People & Culture, Finance, Operations, schools, property management companies and external suppliers to ensure accommodation matters are resolved efficiently.
• Maintain accurate records of accommodation allocations, employee housing cases, inspections, inventories and related documentation.
• Support the preparation and allocation of accommodation for new joiners, transfers and existing employees.
• Ensure all housing activities are conducted in accordance with company policies, procedures and operational requirements.
• Promote and support a positive Health & Safety culture, ensuring accommodation concerns are escalated and addressed appropriately.
• Adopt a flexible and collaborative approach to support the wider Housing Team during peak operational periods.
• Undertake any other duties reasonably required to support the successful delivery of the summer accommodation programme.
  
  
  

Specific Duties

Accommodation Allocation & Employee Support

• Coordinate accommodation allocations for new joiners and transferring employees.
• Process accommodation requests and maintain accurate allocation records.
• Liaise with employees regarding accommodation arrangements, move-in dates and property information.
• Conduct accommodation orientations and support employees with settling into their assigned accommodation.
• Act as the first point of contact for employee accommodation enquiries and escalate issues where required.
  
  
  

Move-In & Move-Out Management

• Coordinate employee arrivals, departures and accommodation handovers.
• Conduct property inspections and inventory checks before and after occupancy.
• Ensure accommodation is prepared and ready for occupancy within agreed timelines.
• Record and report any damages, maintenance issues or inventory discrepancies.
• Coordinate accommodation clearances and recoveries for departing employees.
  
  
  

Health, Safety & Compliance

• Ensure compliance with all Aldar Education health, safety and accommodation procedures.
• Report and escalate health, safety, security or property concerns as required.
• Support the maintenance of safe, compliant and suitable accommodation for employees.
• Carry out all duties in accordance with company policies, procedures and best practice standards.
  
  
  

Qualifications

Minimum Qualifications:

• Bachelor’s degree or diploma in Business Administration, Facilities Management, Hospitality, or a related field.
  
  
  

Minimum Experience:

• Minimum 1–3 years of experience in housing, accommodation, facilities, or employee services administration, preferably within the education/hospitality sector or a large multi-site organisation.
• Relevant experience in employee accommodation, housing operations, or administration within the education sector or a service-oriented environment is preferred.
  
  
  

Job Specific Knowledge & Skills:

• Experience in housing, accommodation, facilities, or customer service roles with transferable operational and tenant support experience.
• Proven ability to deliver a high-quality customer-focused service and manage employee or tenant-related queries effectively.
• Experience implementing and following policies, procedures, and service standards.
• Ability to build positive working relationships with employees, external vendors, service providers, and stakeholders.
• Experience working within a target-driven or performance-monitored environment.
• Strong written, verbal, and interpersonal communication skills.
• Good organisational and administrative skills with the ability to manage multiple priorities and work under pressure.
• Ability to work independently with minimal supervision as well as collaboratively within a team environment.
• Strong problem-solving, mediation, and conflict resolution skills, with the ability to handle sensitive or challenging situations professionally.
• Good IT proficiency, including Microsoft Office and housing/property management systems or databases.
• Understanding of accommodation operations, housing procedures, and tenant support practices.
• Awareness of equality, diversity, and inclusion principles and the importance of maintaining confidentiality and professionalism.
• Ability to identify issues proactively and escalate matters appropriately when required.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint, with the ability to produce reports, presentations, and manage data effectively.
• Adhere to all applicable UAE laws, regulations, and local authority requirements in the execution of housing management duties
• Flexible approach to work, including availability for occasional evening or urgent operational support if needed.
• Valid driving licence and own transport preferred
  
  
  

What We Offer:

Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. We educate students across our group of owned and managed schools and as we grow, so does our need for highly skilled, inspirational, and dedicated school and educational leaders. We offer an attractive remuneration package including a range of benefits. Our future-focused learning model includes both students and staff, so we place a special emphasis on professional development, coaching, and training.

Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.

This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are dedicated to our national development strategy and encourage UAE Nationals in their application to our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

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