Teller 01J26

We are seeking a dynamic and customer-focused Teller to join our team. As a vital member of our financial institution, the Teller is responsible for delivering top-notch customer service by accurately and efficiently processing transactions at the teller window. The ideal candidate will possess excellent communication skills, a knack for problem-solving, and a proactive attitude toward customer satisfaction. Our Tellers play an essential role in our operations, acting as the front-line for customer interaction, and facilitating daily banking duties such as deposits, withdrawals, and other essential financial services. If you are a detail-oriented, trustworthy individual, eager to contribute to a reputable organization, we encourage you to apply and become part of our committed team.

Responsibilities

• Greet and engage customers in a friendly and professional manner.
• Process cash and check deposits promptly and accurately for all customers.
• Handle customer inquiries and resolve issues related to bank products and services.
• Verify customer's identification and ensure all transactions comply with bank policies.
• Balance cash drawer at the end of each shift to account for transactions.
• Perform electronic banking transactions including e-bill payments and fund transfers.
• Educate customers about financial products and services offered by the bank.
• Refer customers to the appropriate banking specialist for further assistance as needed.
• Maintain confidentiality of customer transactions and account information.
• Ensure compliance with all banking regulations and audit standards.
• Participate in training sessions and meetings to enhance product knowledge.
• Contribute towards achieving branch sales goals by creating leads and referrals.

Requirements

• High school diploma or equivalent educational qualification is required.
• Previous experience in a customer service or cash handling role preferred.
• Strong numerical aptitude and ability to perform basic mathematical calculations.
• Excellent communication skills, both verbal and written, with attention to detail.
• Ability to manage multiple tasks in a fast-paced, customer-centric environment.
• Proficiency in using computers and standard banking software applications.
• Commitment to maintaining confidentiality and ethical banking practices.