Telesales Executive 01D25

A Telesales Executive plays a crucial role in driving a company’s sales by leveraging telecommunications to reach a wider audience. The primary task involves promoting products or services over the phone, creating awareness and interest among potential customers. This position requires you to be persuasive, possess excellent communication skills, and have a knack for closing sales. As a Telesales Executive, you are responsible for creating a positive customer experience, handling customer objections, and continuously seeking opportunities to upsell. Success in this role demands not only the ability to meet targets but also the capacity to adapt strategies in response to evolving market demands and client feedback.

Responsibilities

• Conduct targeted outbound calls to prospective customers to drive sales opportunities.
• Identify and generate leads for new sales through telecommunication channels.
• Deliver effective sales pitches and handle customer queries or concerns expertly.
• Consistently achieve or exceed assigned monthly and quarterly sales targets.
• Maintain an updated database of all client and prospect communications.
• Provide accurate information on product features and benefits to drive informed purchasing decisions.
• Collaborate with the sales team to develop new sales strategies and campaigns.
• Ensure efficient follow-up with customers post-sale to maintain satisfaction and retention.
• Monitor customer feedback and communicate insights to improve product offerings.
• Utilize CRM software efficiently to manage all customer interactions and sales tracking.
• Engage in regular training sessions to enhance selling techniques and industry knowledge.
• Propose solutions to any problems or obstacles inhibiting sales achievements.

Requirements

• Proven experience in telesales or a related sales position preferred.
• Exceptional communication and interpersonal skills are essential.
• Demonstrated ability to meet and exceed sales targets consistently.
• Strong negotiation skills with a persuasive and charismatic attitude.
• Familiarity with CRM software and telemarketing systems is advantageous.
• Ability to understand and present product solutions tailored to customer needs.
• Flexibility and adaptability in a fast-paced and constantly changing environment.
• Fluency in multiple languages is a plus but not mandatory.