Telemarketing Executive 26D25

We are seeking a highly motivated and enthusiastic Telemarketing Executive to join our dynamic sales team. The ideal candidate will have a strong passion for selling and excellent communication skills to effectively handle both outbound and inbound telemarketing activities. As a Telemarketing Executive, you will play a vital role in helping to grow our customer base by understanding customer needs and promoting our services effectively. You will be responsible for building and maintaining strong relationships with new and existing customers, and managing customer accounts to identify opportunities for additional sales. If you thrive in a fast-paced environment and have a flair for closing deals, we would love to hear from you.

Responsibilities

• Conduct outbound sales calls to potential and existing customers with a persuasive communication style.
• Interpret customer requirements and promote suitable products or services effectively.
• Identify opportunities by researching competitors and innovating new sales approaches.
• Handle inbound sales inquiries efficiently and convert them into operational sales activities.
• Develop and maintain a positive rapport with customers to ensure repeat business and referrals.
• Record customer information accurately in the CRM system for future reference and analysis.
• Collaborate with the sales team to bolster overall sales prospects and achieve team targets.
• Provide feedback on telemarketing processes for continuous improvement and customer satisfaction.
• Stay informed of new products and services to maintain a competitive edge in the market.
• Prepare sales reports and deliver presentations summarizing results and trends.
• Conduct follow-up communication with leads to nurture potential sales opportunities.
• Attend training sessions and workshops to enhance telemarketing skills and efficiency.

Requirements

• Previous experience in telemarketing or sales-oriented roles is highly desirable.
• Excellent verbal communication skills with the ability to persuade and engage.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Proficiency in using CRM software and maintaining accurate customer records.
• Ability to work independently and as part of a team to achieve sales targets.
• Goal-oriented mindset with a passion for delivering strong performance results.
• Familiarity with the industry and product knowledge will be an added advantage.