Teleconsultation Pharmacist

• This role will involve providing remote pharmaceutical care and expertise to patients through virtual consultations, following the legal, ethical, and professional standards and regulations for telemedicine and pharmacy practice.

Responsibilities

• Conduct virtual consultations with patients to evaluate and address their medication-related needs, using evidence-based and patient-centered approaches.
• Provide professional advice on prescription medications, over-the-counter drugs, and general health inquiries, using their clinical knowledge and skills, as well as relevant resources and guidelines.
• Collaborate with healthcare providers to ensure comprehensive patient care, using effective communication and documentation skills.
• Perform other duties as directed by the Manager.

• Strictly comply with the Company’s Work Ethics and Code of Professional Conduct. 
• Understand and ensure correct implementation of systems used by the organization, (e.g., Human Resource Management System (HRMS), Data Management System (DMS), Electronic Medical Records (EMR), etc.).

• Involvement in the development, review, implementation, monitoring and evaluation of the Quality Management System and other related compliance, assurance, and quality improvement activities of the organization.

• Responsible to ensure full compliance with the applicable UAE laws and regulations required by related governmental agencies, authorities, and organization, both local and international, (e.g., MOHRE, DOH, FANR, etc.).

Qualifications

• A Bachelor of Pharmacy degree from an accredited institution is required.
• A valid pharmacist license is essential.
• Prior experience in telehealth or teleconsultation is desirable.
• Excellent communication and interpersonal skills are necessary.
• Ability to adapt to and embrace new technologies and virtual platforms is expected.

• A teleconsultation pharmacist should have a broad spectrum of clinical knowledge and skills to provide medication-related services to patients via telemedicine platforms. This includes knowledge of pharmacotherapy, information on medicines, patient safety, and evidence-based practice.
• A teleconsultation pharmacist should have excellent communication in Arabic and English language, and interpersonal skills to interact with patients over the phone.
• A teleconsultation pharmacist should have the ability to adapt to and embrace new technologies and virtual platforms that are used to deliver teleconsultation services.
• A teleconsultation pharmacist should have the ability to perform an objective self-assessment of their clinical knowledge and practice and identify areas for improvement. This includes skills in seeking feedback, reflecting on performance, and engaging in continuous professional development.
• A teleconsultation pharmacist should have the ability to lead and manage all inquiries related to medication to ensure quality and safety standards.
• A teleconsultation pharmacist should be up to date with the CME and CPD as required by DOH to renew their license.