TechOps Engineer

Job Summary

We are looking for a TechOps Engineer to operate, stabilize and modernize our Azure-hosted platforms (Java/Spring Boot microservices on RHEL). The role covers 24/7 operations, incident management, hands-on troubleshooting and security remediation, and helps build out a codified platform: Terraform, GitHub Actions + Ansible, and centralized ELK.

Responsibilities

• Build and support environments on Azure; hands-on RHEL administration (hardening, patching, tuning)
• Act as escalation for L2/L3 incidents, driving RCA and permanent fixes
• Debug issues hands-on across the stack (OS, network, middleware, JVM, database) using logs, metrics, thread/heap dumps and packet captures
• Support Java/Spring Boot microservices and the middleware they run on; diagnose JVM issues (memory, GC, threads, latency)
• Drive security vulnerability remediation across OS, middleware and cloud
• Collaborate with Security/SOC/NOC on incident response and post-incident reviews
• Deliver changes as code: infrastructure in Terraform, deployments via GitHub Actions running Ansible
• Help build and run a centralized ELK platform as the logging and observability standard
• Own backup, restore testing and DR failover readiness
• Participate in 24/7 on-call rotation
• Manage incidents/problems/changes via Jira Service Management
• Maintain runbooks, dashboards and documentation

Technical Skills

• Cloud/Network: Azure VMs, VNet, NSG, Load Balancer, App Gateway/WAF, Firewall, Virtual WAN, Key Vault, private endpoints, VPN; Azure Front Door, Cloudflare, Nginx, TLS
• Data: Azure MySQL Flexible Server (HA, replicas, point-in-time restore), Redis, Blob Storage; Canal (MySQL CDC), MongoDB
• OS: RHEL (enterprise production), Azure Update Manager; Docker engine on hosts
• Java/Middleware: Spring Boot, Dubbo, Nacos, ZooKeeper, XXL-Job, Kafka, RabbitMQ
• Observability: Elastic Stack (Elasticsearch cluster ops, ILM, Logstash, Kibana); Prometheus, Alertmanager, Grafana, Azure Monitor; Micrometer/JVM observability; PagerDuty
• Access/Security: Entra ID, RBAC, PIM; Azure Bastion, JumpServer (PAM), Zscaler ZPA
• Backup/DR: Azure Backup, DR region failover
• IaC/CI/CD: Terraform, GitHub Actions, Ansible, GitHub Packages, GitOps; Python, Bash
• Tooling: Jira Service Management, Confluence

Requirements

• 8+ years in TechOps/Infrastructure/SRE/Production Operations
• Strong hands-on Azure and RHEL experience in production
• Proven support of Java microservices/middleware in production
• Strong hands-on debugging and analytical skills; comfortable working an unfamiliar problem from symptoms to root cause
• Advanced Elasticsearch and JVM observability skills
• Hands-on Terraform, GitHub Actions and Ansible; Python/Bash scripting
• Strong incident management/RCA capability; ITIL familiarity
• Comfortable with 24/7 operations; strong communication
• Plus: experience working in regulated gaming environments