Team Lead - Fraud Prevention

Summary:

Leads a team responsible for fraud detection across all digital channels including Botim

and merchant acquiring platforms. Supports daily alert monitoring, system tuning, and

escalation handling.

Key Responsibilities:

• Supervise daily real-time transaction monitoring for merchant and Botim
  
  

• Ensure alerts are reviewed and escalated appropriately.
• Coach team members on identifying unique fraud patterns across digital
  
  

• Collaborate with product owners to safeguard Botim-based financial features.
• Provide feedback to fraud rules teams regarding merchant fraud patterns.
• Support root-cause analysis of confirmed fraud incidents.
  
  

• Bachelors degree or equivalent.
• 8+ years in fraud monitoring, with hands-on experience in digital and acquiring
  
  

• Experience handling alerts from multiple channels (POS, digital apps, Botim).
• Strong communication and fraud analysis skills