Job Description

  • Lead, coach, and manage the Submission & Resubmission team to achieve departmental KPIs.
  • Monitor daily submission and resubmission activities to ensure accuracy and timeliness.
  • Review rejected or returned submissions, identify root causes, and implement corrective actions.
  • Develop and maintain standard operating procedures (SOPs) for submission workflows.
  • Ensure compliance with company policies, payer/client requirements, and applicable regulations.
  • Coordinate with internal departments such as Operations, Quality, Billing, Coding, Customer Service, and IT to resolve submission-related issues.
  • Analyze submission trends, rejection patterns, and team performance metrics.
  • Prepare daily, weekly, and monthly operational reports for management.
  • Conduct quality audits and provide feedback and training to team members.
  • Drive process improvement initiatives to enhance productivity and reduce turnaround time.
  • Manage workload distribution and resource planning to meet service-level agreements (SLAs).
  • Support system upgrades, process automation, and implementation of new workflows.


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://nmc.ae/ Job Function: Operations Management
Company Industry/
Sector:
Hospitals and Health Care

What We Offer


About the Company

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