Store Manager - Fashion (225-1009)

The Store Manager - Fashion is a pivotal role tasked with driving the overall success of a fashion retail store. This dynamic position demands a candidate who is not only passionate about fashion but also possesses the leadership skills required to motivate and manage a team to achieve sales targets and deliver an exceptional shopping experience. As a Store Manager, you need to be strategic, ensuring visual merchandising aligns with brand guidelines while also taking on operational duties such as inventory management, staff training, and customer service excellence. If you thrive in a fast-paced retail environment and have a keen eye for trends and customer engagement, this role provides an exciting opportunity to lead a vibrant team and grow the store’s customer base.

Responsibilities

• Develop and execute strategic plans to achieve the store's sales goals and profitability.
• Lead, motivate, and mentor store staff to maintain high performance and morale.
• Ensure that visual merchandising standards are maintained to enhance customer experience.
• Monitor inventory levels and coordinate with suppliers for timely product replenishment.
• Conduct regular staff training sessions to improve customer service and product knowledge.
• Analyze sales reports to identify trends and develop action plans to address underperformance.
• Maintain strong relationships with key customers to foster store loyalty and retention.
• Oversee the store’s daily operational activities and administrative tasks effectively.
• Manage the store’s budget, optimizing expenses without compromising on quality and service.
• Implement health and safety guidelines to ensure a safe shopping environment.
• Handle escalated customer inquiries and complaints with professionalism and empathy.
• Collaborate with marketing teams to plan and execute in-store promotions and events.

Requirements

• Minimum of 3-5 years of retail management experience, preferably in fashion.
• Strong leadership skills with an ability to inspire and develop team members.
• Demonstrated proficiency in managing store operations and achieving sales targets.
• Exceptional customer service skills with a focus on relationship building and satisfaction.
• Excellent communication and interpersonal skills to interact with diverse groups.
• High level of attention to detail and an affinity for aesthetics and trends.
• Solid understanding of inventory management and merchandising principles.
• Proficient in using retail software and point of sale systems.
• Ability to work flexible hours, including weekends and holidays.
• Possesses a proactive attitude and is adept at problem-solving and decision-making.