Specialist – Catering Operations 29O25

As a Specialist in Catering Operations, you will play a pivotal role in managing and coordinating all aspects of catering services. Your expertise will be crucial in ensuring that high-quality services are consistently delivered to clients, enhancing customer satisfaction and fostering repeat business. The role requires a creative and strategic thinker who can oversee catering activities from conception through to execution, ensuring both financial and operational goals are met. You will need to effectively liaise between clients, vendors, and staff to align services with customers' unique needs, contributing to the overall growth and success of our catering department. This position demands excellent logistical skills, a keen eye for detail, and the ability to thrive in a dynamic environment.

Responsibilities

• Coordinate and oversee the execution of catering services for various events and functions.
• Develop and maintain relationships with clients to understand their catering needs and preferences.
• Collaborate with chefs and culinary staff to design creative and customized menus.
• Supervise catering staff during events, ensuring high-quality service delivery.
• Manage inventory and procurement of catering supplies, maintaining cost efficiency.
• Ensure compliance with health, safety, and hygiene regulations in all catering operations.
• Conduct post-event evaluations to understand successes and areas for improvement.
• Develop and implement catering operational policies and procedures to streamline services.
• Prepare and manage budgets, forecasts, and financial planning for catering operations.
• Train and mentor catering staff, fostering a culture of excellence and team collaboration.
• Negotiate contracts with clients and vendors to secure beneficial terms and rates.
• Utilize feedback and data analytics to refine services and enhance customer experiences.

Requirements

• Minimum of 5 years experience in catering operations or a related field.
• Bachelor’s degree in Hospitality, Culinary Arts, or Business Management preferred.
• Strong leadership skills with the ability to manage and motivate a diverse team.
• Excellent communication and negotiation skills to liaise effectively with clients and vendors.
• Proven ability to manage budgets, financial forecasting, and cost control initiatives.
• Comprehensive understanding of health and safety regulations within catering environments.
• Ability to thrive in high-pressure, fast-paced environments meeting strict deadlines.