Specialist – Catering Operations 27D25

As a Specialist in Catering Operations, you are pivotal in ensuring the seamless execution and high standard of catering services. Your expertise in managing staff, logistics, and customer relations ensures that each event—from corporate functions to private ceremonies—runs efficiently and leaves a lasting impression on clients. This role demands both strategic planning and hands-on management to guarantee smooth operations from inception to execution. If you have a passion for leadership and possess the knack for culinary excellence, logistics management, and customer satisfaction, you will thrive in this dynamic and fast-paced environment.

Responsibilities

• Oversee daily operations of the catering department to ensure efficiency.
• Coordinate with event planners to customize catering experiences for clients.
• Manage inventory and procurement to ensure budget compliance and quality.
• Develop and maintain relationships with key suppliers and vendors.
• Ensure compliance with health, safety, and hygiene regulations at all times.
• Supervise, train, and mentor catering staff, fostering a high-performance team.
• Conduct market research to remain updated on the latest catering trends and demands.
• Monitor and evaluate the financial performance of catering operations regularly.
• Address and resolve customer inquiries and issues promptly and professionally.
• Plan logistics for catering deliveries and on-site setups to ensure timeliness.
• Collaborate on menu design to maximize customer satisfaction and variety.
• Generate operational reports for senior management to support strategic decisions.

Requirements

• Bachelor's degree in Hospitality Management or a related field preferred.
• Minimum of 3 years of experience in catering operations or event management.
• Strong leadership skills with the ability to manage and develop teams effectively.
• Excellent organizational and multitasking abilities in high-pressure environments.
• Proficient in budgeting, financial analysis, and inventory management.
• Strong communication and interpersonal skills to build client relationships.
• Ability to work flexible hours, including weekends and evenings, as needed.