Site Reliability Engineer - UAE National M F D

Seeking a meticulous and expert Engineer - Site Reliability to build and support the delivery model that empowers product & technology teams to develop & deliver high-quality products, improve platform infrastructure and strengthen the reliability of products and solutions. You play a key role in defining & establishing the delivery model deployed in the development of cutting edge, next-gen analytics solutions & services.

Key Responsibilities:

As an Engineer – Site Reliability, you will be responsible for working with relevant stakeholders to drive scope definition, specification, and architecture for all services in the CI/CD pipeline that power the delivery model.

Functional

• Foster a positive SRE culture that promotes frequent releases, high levels of automation, and software reliability.
• Lead and troubleshoot high priority incidents impacting the organization, providing timely support to quickly resolve critical incidents.
• Identify application patterns & analytics in support of better service level objectives while integrating self-service & resiliency patterns.
• Review and modify CI/CD principles and service maturity iteratively, striving for continuous improvement.
• Collaborate with internal teams to propose, architect and implement innovative & transformational solutions.
• Champion SRE approaches across strategic systems to predict & prevent disruptive events and improve the availability of solutions.
• Design & enable automated change, release and upgrade management practices across existing products & solutions.
• Ensure compliance with defined IT governance controls, standards, and practices.
• Improve service availability and scalability through tuning, automation, tools, and process.
• Manage 24X7 on-call support.
• Analyze service performance, identify bottlenecks, and provide measurable improvement plans.
• Serve as primary point of contact for all matters concerning the customer and develop a trusted advisor relationship with executive sponsors by understanding their business needs and technical challenges.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
  
  

• Bachelors Degree in Artificial Intelligence, Business Analytics, Data Science, Computer Science, Mathematics, Engineering, or related field.
• Minimum 3-4 years of experience in CI/CD tools and DevOps processes.
• Cloud Linux Kubernetes python hands on is must.
• CI/CD tools and DevOps processes good to have.
• Azure or any public cloud experience is required.
• At least 3 years of experience in architectural knowledge and understanding of distributed systems and cloud infrastructure.
• UAE National
  
  

• A highly detail-oriented and methodical approach to problem solving.
• A passion for technology, troubleshooting and customer service.
• A strongly analytical mind.
• Great verbal and written communication skills
• Excellent communication skills