Shop Operations Assistant 21N25

The Shop Operations Assistant 21N25 is an essential role within our retail environment, providing vital support to ensure the smooth day-to-day operations of our store. This position requires a proactive individual who can maintain inventory accuracy, assist customers with their queries, manage point-of-sale transactions, and support the overall store presentation. The right candidate will be organized, detail-oriented, and possess excellent communication skills. As part of the team, you will contribute to creating a positive shopping experience and help to drive sales. This position is perfect for someone seeking to build a career in retail operations.

Responsibilities

• Assist in maintaining an accurate and organized inventory system.
• Support the sales team by providing excellent customer service and assistance.
• Oversee point-of-sale transactions ensuring accuracy and efficiency.
• Collaborate with management to implement store policies and procedures.
• Handle customer inquiries and resolve issues in a timely manner.
• Participate in stocking shelves and organizing product displays.
• Manage incoming deliveries, ensuring correct inventory stocking.
• Assist in maintaining cleanliness and orderliness of the store environment.
• Provide support during promotional events and sales campaigns.
• Monitor store security and report any potential risks or thefts.
• Coordinate with suppliers and vendors to resolve delivery discrepancies.
• Contribute to a team culture focused on customer satisfaction and operational excellence.

Requirements

• High school diploma or equivalent qualification is required for this position.
• Previous experience in a retail or customer service environment preferred.
• Strong organizational skills with attention to detail and process accuracy.
• Excellent communication skills, both verbal and written, are essential.
• Ability to multitask effectively in a fast-paced retail setting.
• Proficient in using point-of-sale systems and basic computer applications.
• Positive attitude and a strong commitment to supporting team goals.