Services Specialist - General Operations Support 12F25

We are seeking a dedicated and skilled Services Specialist in General Operations Support to join our dynamic team. The ideal candidate will possess strong organizational skills and a keen understanding of operations management. This role is crucial for ensuring the smooth operation of our services and enhancing overall efficiency within the organization. You will coordinate with various departments to implement and streamline processes while supporting the operational objectives of our company. This position requires a proactive problem-solver who thrives in a fast-paced environment and can manipulate multiple tasks effectively. If you have a passion for operations and a drive to contribute to a growing company, we encourage you to apply and become an integral part of our team.

Responsibilities

• Coordinate with different teams to enhance and optimize operational processes.
• Conduct regular assessments of operational procedures to identify areas for improvement.
• Develop and maintain detailed documentation for all operational activities and processes.
• Assist in the preparation and management of operational budgets and forecasts.
• Monitor key performance indicators and generate reports for senior management review.
• Facilitate communication between departments to ensure cohesive operational functionality.
• Support the implementation of new operational projects and initiatives.
• Manage and resolve any operational issues that arise promptly and efficiently.
• Ensure compliance with company policies and regulations across all operational activities.
• Provide training and support to staff on operational standards and best practices.
• Drive process improvement efforts to enhance service delivery and efficiency.
• Work closely with vendors and third-party service providers to ensure service quality.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• A minimum of three years of experience in operations or support roles.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills for effective collaboration.
• Proficiency in using Microsoft Office Suite and operations management software.
• Ability to handle multiple tasks and prioritize work effectively under pressure.
• Demonstrable understanding of operational metrics and performance measurement.