Role Purpose
Own the design, development, integration, deployment and continuous improvement of secure, scalable software and AI-enabled business applications. Work closely with the CDO to translate business requirements into reliable products and digital solutions, with a hands-on, startup-oriented approach.
Key responsibilities
Software engineering & architecture
- Develop and maintain production software using Python and Rust, selecting each language where technically appropriate.
- Design backend services, APIs, databases and scalable application architecture; own code reviews, testing, security and performance.
- Manage the software development lifecycle from requirements and design through CI/CD, deployment, monitoring and maintenance.
AI development lifecycle
- Build and integrate AI-enabled features, LLM applications, intelligent workflows and automation.
- Own the AI lifecycle: use-case definition, data preparation, model/API selection, evaluation, deployment, monitoring and improvement.
- Implement data protection, access controls, testing and human oversight for AI solutions.
Mobile applications & integrations
- Build backend services supporting iOS/Android applications, including authentication, notifications and payment or third-party integrations as required.
- Develop REST APIs, webhooks and middleware connecting ERP, CRM, HRMS and other business platforms.
- Ensure secure data synchronization, resilient error handling, observability and integration documentation.
Product ownership & collaboration
- Translate business needs into technical specifications, delivery milestones and MVPs; prioritize speed with maintainability.
- Coordinate with the CDO, internal stakeholders and vendors; communicate risks, progress and trade-offs clearly.
- Produce architecture diagrams, API documentation, release notes, runbooks and handover materials.
Required Qualifications & Experience
- 6–8 years of professional software engineering experience, including hands-on product development.
- Strong production Python skills and practical Rust development experience.
- Demonstrable delivery of AI applications across development, evaluation, deployment and monitoring.
- Experience with mobile application backends, APIs, ERP/CRM integrations and relational databases.
- Experience in a startup, scale-up or product-owning organization; direct product ownership preferred over exclusively outsourced service delivery.
- Working knowledge of cloud infrastructure, Git, CI/CD, containers, testing and secure engineering practices.
- Excellent spoken and written English, stakeholder communication and technical documentation.
- Bachelor’s degree in Computer Science, Software Engineering or related discipline, or equivalent demonstrated experience.
Preferred Exposure
AWS/Azure/GCP; PostgreSQL/MySQL; Docker/Kubernetes; RAG, LLM evaluation and MLOps; Flutter/React Native ecosystems; Odoo, Microsoft Dynamics or Salesforce; retail, education, entertainment or other consumer-facing products.
Performance scorecard (proposed KPIs)
Targets below are proposed for CDO approval after a 30-day baseline and should be calibrated to project complexity, available resources and agreed delivery scope.
KPIWeightProposed measure / targetReviewDelivery predictability20%≥90% of committed sprint/milestone deliverables completed on time; changes documented and approvedMonthly
Quality & production stability20%No unresolved critical defects at release; ≥95% of agreed automated tests pass; severity-1 incidents reviewed with corrective actionsMonthly
AI solution delivery & effectiveness20%Deliver agreed AI use cases against acceptance criteria; document evaluation, accuracy/quality, cost and monitoring before releaseQuarterly
Integration reliability15%≥99% successful scheduled integration transactions (excluding third-party outages); failures monitored and reconciledMonthly
Engineering standards & security10%100% of production changes peer-reviewed or CDO-approved; no overdue critical security findings within agreed remediation SLAMonthly
Documentation & handover10%100% of production services have current API/architecture notes, deployment instructions and operational runbooksQuarterly
Stakeholder collaboration5%Weekly progress/risk reporting; ≥4/5 average stakeholder feedback on communication and responsivenessQuarterly